Bayada Nurses

I had to hire a home health aide for my senile 88-​year old mom who’s institutionalized and needs ²⁴⁄₇ looking after. Bayada was highly recommended. Wrong.
The first Bayada aide we hired got scared because my mother (88 and senile, remember) yelled at her. The aide called the Bayada office, and the supervisor called me and reminded me that «Bayada aides don’t have to take no crap from no patients!» After this outstandingly professional response, I was able to calm the situation by bypassing the supervisor and speaking directly with the aide.
The next time the Bayada aide was scheduled to arrive, she simply didn’t show. The nighttime aide had to leave, and I stayed with my mom while Bayada straightened out the situation; turns out their first aide had been rescheduled, and nobody had checked to see if she had any outstanding obligations. Whoops!
The replacement Bayada sent seemed okay until the next aide showed up to relieve her. She found the Bayada aide leaving the building with no notion of where my mom was. She explained that she was in a hurry, and my mom «was in the building somewhere.»
Looking for an aide? Don’t call Bayada.