Standard Construction

The vice president of standard construction, Tammy Schmidt, is very rude and lacks customer services skills. She is attempting to bully me into signing a lease by charging me non applicable fees. I tried to explain that the misstep involved her properties staff, not me. She talked over me, was very short with me, and ended the conversation before I was finished speaking. I understand that she is probably tired of talking about this. So am I. This is ridiculous. Her office tried to tell me that she does not have a «boss,» however, if she is a vice president then there is clearly a president. I informed her office staff that I wanted to speak with the president and the secretary stated «I’ll put you through.» But, she «put me through» to Tammy. I called back and stated I wanted to speak with the person over Tammy. She told me I could write a letter and send it to her office. I asked who I need to address the letter to. She said «president.» Um, what? The «president» has a name. Then she said, «we’ll forward it to the appropriate office.» Oh, you mean you’ll forward it to President SHREDDER! Bottom line, Tammy Schmidt and her office staff do not wish to handle any complaints and feel that they are correct in their attempt to bully tenants into paying for the mistakes of their leasing office staff.