H&R Block

I used H&R Block several years ago and really liked the gentlemen that helped me. I felt really confident with them doing my taxes. Then last year I made another appointment and when I arrived I was placed with an older man that had to ask me were the decimals in the right place and then he ask me what deductions I had and as I started to tell him he yelled at me he wasn’t there yet. So I told to just let me know what he needed and I would follow his lead. Then they called me to get me to make an appointment to have my taxes done this year. Are you kidding after last year and then this year I will be paying for the thousands of dollars you gave away and then the basketball player you are paying big bucks to advertise for you. Somebody needs to help them. I’m not paying over four hundreds dollars for less than 40 minutes.