Owner is very nice! We worked together on framing a poem my son’s Great Grandma wrote him. She was patient and really helped me find the perfect matting and frame! Time frame was a little longer then I thought, but she had it done before the date she told me, which was wonderful! It looked amazing. The pricing was high, but so worth it! She does quality work. I am really glad I came here as a priceless piece of art like this needed to be trusted to the right hands!!! Thank you. Note: Make sure you call before you go up there, she isn’t in everyday. I made a time to go in with her. Her call back time is pretty quick too! Great service.