I had went to this place all the time for my massages. One day I had a different massage therapist that I usually have and the massage was terrible. I was scheduled for an hour massage and half way through she asked me if I would like to just do a 30 minute massage instead. She did not focus on the areas that I had asked her too. I tried to be polite and left a message for the manager about my experience. When she called back she had made the excuse that«she was having a bad day» and told me her head wasn’t in the right place. After I had explained to her that that should not be an excuse for bad customer service she had continued to argue with me and at one point told me I was rude. The manager was trying to tell me that I am sure I also have bad days too. I asked her how that had anything to so with the service I had paid for. After calling me rude multiple times, she eventually hung up on me. Do not go here unless you want poor customer service!!! My 5 year old niece could have given me a better massage.
Liz T.
Classificação do local: 1 Ames, IA
The finished product was alright(I had a manicure) but it took way too long and since this wasn’t my first rodeo I could tell they were skipping steps and were somewhat inexperienced. Way too expensive for what you get. Edit: 2 days later my shellac is cracked and 3 of my nails have broken. Do not go here!!! My moms nails look like she let her 5 year old granddaughter paint them. Waste of $ 75(and that was even with a discounted because their product was faulty). Skip this place.