PetSmart

Staff was very helpful, and lots of variety to choose from. My dogs love to go and pick out new toys and treats. Cashiers always have treats for my dogs. Love the Authority brand food.

Once and a while the staff is friendly and asks if they can help. I can usually find what I need but when it comes to the register they need to put more productive and speedy cashiers up front.
I stood there at an older lady’s line and waited literally 5 minutes before the lady in front of me who worked ther called another cashier to the front. As I was going to switch lanes a person rushed in front of me, so I stayed in the elderly woman’s line trying to be patient although I had somewhere that I needed to be. 2 more minutes pass and the other cashier calls over for more people.
Meanwhile the woman in front of me tries directing me to the other cashier… I again get stuck in the line I’m in and just figure that I’d stay and wait it out.
The cashier takes her time yapping with the other woman, which upsets me that the cashier isn’t trying to hurry up.
When they finally say «goodbye» and «see you tomorrow!» I decide to just buy 2 of the 4 items I was carrying. Any more than 2 items would have kept me there much longer. She knew I was annoyed and unpleased but didn’t acknowledge the fact that I had been waiting for so long just to get 2 things…
Will not be shopping here any time soon. There are plenty of places online and in store that I can buy my kitties stuff.

The worst place ever for grooming! Took our 2 pomeranians here and the stupid groomer COMPLETELY SHAVED the one~ down to the pink skin~ and then laughed!!! She never called to confer, etc~ he had some matting but not to this extreme~petco never did this~ nor any other groomer~ and she laughed! she shaved his paws raw~ this is awful! and the acting manager would not take my call nor would corporate return my call! I wouldnt recommend this service to ANYONE~ THE WORST EVER NEGATIVE STARS FOR THIS PLACE

Absolutely terrible customer service in their grooming department. Unfriendly and not the slightest bit knowledgable or loving.
Also while glancing through their viewing window one of the girls whapped a small dog on the head with the brush. I then cancelled my appointment to have my cat groomed. I have no clue how they are functioning hiring people like that. Not to mentioned they also messed up my appointment time as well.

There’s no better place to get pet supplies than PetSmart. They did a good job grooming my 200 pound newfie, so I think they’ll do a good job on your pet, too. Staff is very friendly, even when your pet has an accident and they have to clean it up.

I have never had a pet groomed here, but I did buy two guinea pigs from here. The staff is very knowledgeable and sometimes friendly. I get a lot of the pigs supplies up here and have always felt very welcomed.