Great clearance sales, but terrible customer service. Staff short, rude, and ungrateful for customers. As a retail worker myself, I normally side with the worker, however, basic courtesy and kindness are a necessity for staff in any retail environment. JCPenny, if you’re reading this, I recommend a secret shop around a half hour before close. A smile and a kind word can seal a deal, while a snap and a short comment can ruin a customer for life!
Toni F.
Classificação do local: 1 Bismarck, ND
Thank you JC Penny’s for making my mom work the weekend before and after Thanksgiving, along with The Wednesday, Thursday, and Friday of Thanksgiving week. I wish you cared about your employees and their families