Not well run. Dingy appearance. Staff not very professional. Forgot my order. Then got wrong tux in and tried to pass it off as mine. Had to go back twice. Finally got right tux. Looked a bit worn and sloppy. Button fell off during event. Won’t go back.
John M.
Classificação do local: 5 Troy, MI
Great experience today. Read about these guys online because I was sick of the ‘typical’ rental shops but after meeting with Jeff I’m now a returning customer. Elizabeth took the time for a proper fitting and showed a variety of choices as well. They have a great selection along with many styles but what did it for me was the customer service. Great job guys!
Jeff R.
Classificação do local: 2 Chicago, IL
I chose The Tux Shop(TTS) for my wedding after both(1) reading Unilocal reviews and(2) hearing from others that it’s better to go with a local provider than a national chain. However, after experiencing both Men’s Wearhouse this summer(for a friend’s wedding) and TTS(for my wedding), I would recommend going with Men’s Wearhouse. I selected my tux and was measured by TTS in January and went back for an initial fitting in May. The pants and jacket were too small and fit poorly, but I was told that different sizes would be ordered for the big day. When I arrived for my final fitting two days before the wedding, nothing fit right: I was given a pair of pants even smaller than my initial fitting, a jacket that fit poorly, a stained shirt and tie, and narrow shoes. All of my groomsmen and family members also had items that didn’t fit and required a return visit. TTS worked to replace all of the items overnight, but the experience created unnecessary stress and a lot of wasted time spent at TTS. I discovered that the smaller pants were a result of TTS relying too much on Jeff’s memory and the use of paper-based record keeping. In the end, the jackets for me and many of my groomsmen still did not fit well, and one of my groomsmen received a different shoe finish(glossy) than the rest of the group(matte). Overall, I wasn’t happy with how the tuxes fit. Also, be aware that Jeff talks a lot; you’ll spend much more time with each visit than you thought possible at a tux shop. Overall, I would give 5 stars for friendliness, 2 – 3 stars for clothing quality, 1 star for the amount of time spent at the shop, and 1 star for organization/record-keeping. With Men’s Wearhouse for my friend’s wedding, a quick initial measurement resulted in everything fitting and looking great upon pickup… there was no need to exchange items and the tuxes looked much sharper.
Andrew K.
Classificação do local: 5 Farmington, MI
Everyone that’s works at the store is very professional. Knows everything about making you look good. No detail is to small for them to address. I will definitely be back. Thanks again Jeff.
Todd R.
Classificação do local: 5 Detroit, MI
Jeff was great today. I went in for a quick consult, and picking the tux up in 2 days. All last minute. Jeff was great to speak to in advance, and very calming and helpful during the consult. I’m going to come back here and write an update once I get the suit so I can talk about the entire experience. Thanks Jeff!
Brandon R.
Classificação do local: 5 Birmingham, MI
Just when I thought Jeff and his tux shop couldn’t get any better, I was floored when I found out they have fitted(«slim fit») tuxes, shirts, etc. Winning! I now don’t look like a bulky ding bat in wedding parties, just picked up my setup for this weekend and the tux felt like a million bux. This has been long overdue. Wish I had these for my wedding. Kudos Jeff!
Ann B.
Classificação do local: 5 Royal Oak, MI
The best tux shop in Southeast Michigan. Jeff the owner is amazing as is his selection and the service. Don’t even think of going anywhere else.
Adam M.
Classificação do local: 5 San Francisco, CA
Jeff always makes me look good!
Wendy S.
Classificação do local: 5 Birmingham, MI
After having mediocre experiences at other tux rental shops, we tried The Tux Shop for prom rentals. Great service, excellent selection and the best prices in town, by far. I’ve since sent several friends here and they all agree… this is the place to go!
Greg S.
Classificação do local: 5 Clawson, MI
Jeff and his staff rock! Impeccable service This is the 4th time back. My daughters wedding in October and the Auto Show Charity preview for this weekend
Eric S.
Classificação do local: 5 Oak Park, MI
Can I give more than 5 stars? Michael was SO unbelievably helpful. I arrived from out of town on Saturday, for an event on Sunday that I had originally not planned on attending. So at the last minute I needed an outfit. My wife and I walked into the shop 15 minutes before closing. Not only did they have EXACTLY what I needed, it all fit terrifically. And to top it off(no pun intended), he was able to lend me the last couple of accessories — a hat and some sunglasses — from his own theatrical costume collection. Outstanding service, terrific attention to detail, and a willingness to go above and beyond to make sure I had what I needed. I cannot praise or recommend these folks highly enough.
M G.
Classificação do local: 5 Madison Heights, MI
I was in a panic! On March 9th, I was working all day and covered in paint and did not have time to go home and get changed and needed to be all dressed up for a black tie event. I called The Tux Shop On Woodward at 5:30PM and by 5:40 I was there getting put into a dressing room. Beth and Bruce were my fairy godmothers making this Cinder-fella look like a million bucks. They had me decked out from head to toe in a beautiful tuxedo. Whew, they saved the day. Don’t go anywhere else for your formal wear needs. The Tux Shop on Woodward is the best!!!
Angela A.
Classificação do local: 5 Sterling Heights, MI
Jeff and his employees did not miss a beat when it came to service. They made picking out a tux the easiest part of our October wedding. We were in and out in under an hour and all went without a hitch on the day of pickup. They are definitely up to par with the latest in menswear. The tux fit like it was personally tailored. The hubby left feeling like they have been dressing him for years. Overall a great experience, with a very personable staff. Don’t bother with the chain stores. The Tux Shop knows their tuxes!
Greg J.
Classificação do local: 5 Walled Lake, MI
Excellent service from staff when I went to pick up tuxedo for this years auto show. I would definitely recommend to my friends and family.