Although these big box stores are sort of like the Wal-mart of tools, I have always loved going to them. The endless supplies of stuff that I want would make Tim Taylor and Al Borland proud.(I tried to type the Tim sound but it just didn’t type out well). Home Depot in general is not even my favorite of these type of stores. But as so many of my reviews are written… it is all about convenience. I do first of all LOVE that they let dogs in the store. Although our dog in particular is not great for simple browsing. Still a puppy with puppy curiosity and a love for all living things. The stock is usually filled and usually have what you want at a reasonable price. but that is pretty standard across the board. So if you have a project where you know what you want and what you are doing you are fine. Even though everyone is friendly and helpful(as much as they can be), I don’t feel like everyone here is super knowledgable. And the one fella we came across who is, was quite pushy about his opinion of what is best. But since I know just enough to be dangerous, I can usually navigate myself. Overall I really have no complaints or praises. It is just close by. So as the Unilocal stars say, it is A-OK.
Cory B.
Classificação do local: 5 Birmingham, AL
This HD gets 5 stars instead of 4 based on the awesome response time by the store GM on a Sat morn at 7am. Our condo rental needed a replacement washer, so we took advantage of a 12mo 0% deal on one back in August ’15. The delivery guy was supposed to drop off the new and take the old… but he didn’t, and that’s where Erin comes in. She arranged for the GM to show up on a Sat morn before store opening to pick up our older, broken washer, and we were most grateful. Aside from the above experience, it was – and still is – excellent having this fully functional HD so close to our house. It came in handy when deck building commenced after our June 2014 move-in!
Jeremy E.
Classificação do local: 4 Birmingham, AL
Of all the Home Depot stores I have visited(which would include all others in the metro area,) this store has always had the friendliest employees and great service! I love the self check out option, but when I do use a live cashier(usually when I am leaving through the garden department,) they have always been so nice. Often times they will ask me what kind of plants I had on the cart or try to have a bit of conversation. I am usually asked if I need help at least 2 times when walking through the store, which is always nice to have if you find yourself needing some help.
Jody O.
Classificação do local: 4 Birmingham, AL
customer service is always great here… they have so many plants. I love to go here and just look around. I have many projects and always find what I need… staff is very knowledgeable… great place.
Chaz B.
Classificação do local: 4 Montevallo, AL
I go there often for small projects and they usually have what I’m looking for. The only thing that I can complain about is that it’s hard to find someone to help you. When you do find an employee though they are always a big help an very nice.
Will L.
Classificação do local: 4 Birmingham, AL
In the past, I found this to be one of the worst Home Depots for customer service. Lately, it’s been much better. I stopped by today to grab four separate items. Two of them proved pretty hard to find. My only complaint is that there weren’t employees readily available to help in my search. With that said, it didn’t take me long to walk to the front of the store and ask. Once there, the employees were very friendly and very helpful. As the box stores go, this one gets my approval.
Jason H.
Classificação do local: 3 Birmingham, AL
Love the fact that it is close to where I live. The staff seems knowledgeable enough for a big box store. Do NOT get keys made here if you don’t want to come back three times :)
Brad H.
Classificação do local: 4 Birmingham, AL
Always been a fan of Home Depot over Lowe’s, and this location is close to the office so I often find myself making a lunch trip.