Standard Heating & Air

Today I had the pleasure of meeting Brian Huffman. He came to my house today to fix a leaking spigot in the front of my house. He explained what was causing the problem, what the solution would be, and he efficiently got the job done. Brian was courteous, friendly, and a good example of why I have been doing business with Standard for so many years. I have never been dissappointed. Whenever I have a heating, air, or plumbing issue, Standard is the only call I need to make.

A shoutout to Brian Huffman. We had a tricky plumbing situation. He stuck to it… stayed on the phone with a parts representative from California until it was resolved. Very courteous and above and beyond service.

Thank you Standard for sending Matt Carroll to service my water heater. A friendly, knowledgeable man who took the time to correctly identify the issue, fully explain it and did the work to fix it. He qualifies as a true Technician as opposed to the average Serviceman. Considering the number of parts (he essentially rebuilt our water heater) and the time required to do the job I thought Standard’s price was more than acceptable. Standard has worked for me several times over the last 20 years on various projects and I have always been happy… which is why I keep calling them and why I am happy to recommend them.

the engineer is not responsive your request. customer service is terrible

Have been doing business with the people
At StandArd for several years. They are a first class operation in every area.
Debbie is always helpful and I can count on her to get a technician to my house in quick order. Being maintenance contract holder has many benefits. Highly recommend!

Take advantage of senior citizens. Their service team have been known to sell services that are unnecessary and costly. Run from this company!!! A one star is too high of a rating.

I do not trust this company for 2 reasons.
1. We were having issues with our shower backing up with sewage in Nov 2013. We called in standard due to their good reviews online. They came promptly, they supposedly cleaned out a clog, took our money and went on their way. This first encounter was great. On NYE, it started to happen again. We called them, they did the same thing again, took our money, and mentioned it might need more work but they were unwilling to do in on NYE. They said there might be a tree limb or something growing into our pipes. They would not do anything about it that day. Well, we had other home issues (frozen pipes, ceiling cave in). We were out of our house for 10 weeks. The week after we moved back in it started again. We brought another plumber (HNR plumbing) in today. There was a huge stick stuck in the trap behind our house. It was an easy fix. Standard never even went to the back yard to look for the trap. Standard charged us $ 400 and did not achieve anything.
2. When we were having all the other issues dealing with a frozen pipe. Standard came in to fix the frozen pipe. There were no issues with his work. But he highly recommended a company to help us with clean up and restoration (DEC). That company was horrible. It was a very bad experience. We finally had to fire them and get another company. It extended the time we were out of our house. It increased the cost for our insurance company. I should not have trusted Standard’s recommendation. I wouldn’t have if I had known they had not properly fixed the problem above.

If you need a new AC unit– ask for Joe. Workers are efficient, friendly and knowledgeable.

These guys are awesome. I made a call Saturday morning. They called me back within 15 minutes to confirm they’d received my call. Technician (Eugene) called shortly after to set up an appointment. He came out on time. Did a great job and did it quickly. What more could you ask for?