Quality Shoe Repair

I checked the Unilocal before I took my back pack to this place. All they needed to do was to replace a small zipper. It was 2 weeks before Christmas, I called them beforehand and they told me, they accepted bags only on Mondays. I went there that Monday and they told me it would be ready by December 28^th. I went there and they told me it wasn’t ready, they would call me when it’s ready. I didn’t hear from them for a week so I stopped by and they told me they were working on it. I called them 2 weeks later and they told me the same thing and they said it would be ready at the end of the following week. Few more calls and the same story, 2 months after I dropped the bag off, I had to go and pick it up because I was tired of hearing the same excuses. While waiting in the line to pick my bag up, the lady in front of me was complaining about the same thing and left upset.

These guys rock. I have a pair of tan Alden’s that I spilled a pint of stout beer on. The shoes ended up with large black stains all over the leather. I tried a couple of other shoe repair places downtown who were unable to even lighten the stains despite «giving it everything we had». I had given up and my friend told me about this place. I dropped them off and returned on the date instructed. Not only were my shoes ready on time the stains were gone. There were faint, faint, faint traces on a few spots but you wouldn’t see them if you didn’t know to look for them. Thanks guys!

The guys at Quality Shoe have provided some great shines, two sole repairs, a boot zipper repair, and are now fixing tassels that broke off on two pairs of shoes around the same time. They are always courteous, fairly quick, do great work and are reasonably priced. What else could you want?

After a soggy winter, both pairs of my leather boots needed some serious TLC. Since this store is convenient to where I work, I figured I would give them a shot… I’m so glad that I did. My worn-​out, water stained, beat-​up boots emerged from this man’s hands resurrected: new rubber heel soles, re-​tacked leather soles to uppers, scrapes/​nicks in the leather erased, a torn leather tab repaired… not to mention both were cleaned and polished to perfection. I was floored by the commitment to detail and the craftsmanship that went into restoring my kicks to like-​new status. I was equally appalled that it was only $ 16 per pair… it felt like highway robbery given the sorry state that they arrived in. After this experience, I won’t be going anywhere else.

I have an expensive pair of Allen Edmonds shoes that took such a beating in B’ham the first few months i wore threw the leather sole.
After getting them replaced i took the new pair here to have a sole protector put on.
they look great!!! $ 24 to extend the life of $ 300 shoes is money well spent.
the guys in the store certainly know their stuff, cudos!
Great job — highly recommended!
David R.

WOW. This place is truly outstanding! I took two pairs of pumps here to have the heels redone yesterday. Both pairs were ready 24 hours later, and they were $ 14 total! The quality of work is great, and the shoes look brand new! They completely replaced the bottom part of the pump and polished them for me. The guys that work here are so sweet, and clearly work their butts off. You can’t beat their customer service and quality. I will be sure to bring all of my shoes here in the future!

I was packing Jan 3^rd for a flight the next morning down to Birmingham for an interview on the 5^th. I discovered that my dress shoes were covered in a gray film that defied all my attempts to remove. The insult was no doubt from my walk home on New Year’s Eve, but I had no idea what I was up against. Only that it wasn’t your run of the mill shoe dirt.
I was resigned to the conclusion that my shoes would need professional help and upon my landing in the great state of Alabama I went out and found Richard at Quality Shoe Repair. He was unfazed by my descriptions of super-​dirt on my shoes and had me hop up so he could start working. His brow quickly furrowed as he realized that this was life or death — him or the dirt — and he worked furiously, stopping only to ask something along the lines of, ‘no really, what is this.‘
15 minutes later the dirt had yielded to the arcane solvents and other magic at Richard’s disposal and my shoes were rescued. Along with a compliment about the quality of the leather and wishing of good luck on my interview he declared that he was finished with me and I should go pay the cashier the $ 3 bill.