BOYD

I had a great experience here, thanks to the referral of Bridgett. I saw Diana and she was so sweet, thorough and took her time explaining everything to me. I felt she listened to what I had to say and made me feel very comfortable. Everyone I encountered here was very welcoming from the moment I walked in the door. I will most definitely recommend coming here to any of my friends. If you’re in the Birmingham area, check them out. Even if you aren’t, it’s worth a drive.

I emailed the address on their website and asked to make an appointment. After nearly a week with no response, I called. The first appointment available is a month away. I’m going to try elsewhere.

I came in real quick for a procedure. Employees are very friendly and helpful!

I have been going to Dr Boyd for over ten years. I have found him and his staff to always be accommodating and professional. He is very busy and sometimes the wait is more than I plan for but I realize he is a master at his craft and always gives so much personal attention that I am willing to wait. The entire staff is always extremely nice including those at the Ann Arbor office.

I truly love Dr. Boyd. I have been using Dr. Boyd for over 5 years for various treatments and my results are beyond what I ever could have expected! He is amazing! He always takes the time to answer all my questions. I’ve had bad experiences with other doctors in the past, he’s just the best. Skilled, kind, and beyond professional is who Dr. Boyd and his staff are. From scheduling my initial appointment on through to follow ups. I honestly love this Dr. from the heart.

I hardly ever write reviews but I feel obligated in this case to warn potential patients. I am new to the area and went to Dr. Boyd for some treatments:
1. Laser hair removal — They charge way more than other places and there is no initial consult –not with Dr. Boyd or with the technician who actually does it. The technician, Nora, was proud of the fact that she did both full legs in about 25 minutes or less. The reason she is so quick is b/​c she is not thorough and does not get every area. Every other place I’ve consulted since has advised that both full legs take at least one hour. Because of Nora’s rush job, Dr. Boyd lost me as a client.
2. Voluma filler — They charged me $ 1,000 for one syringe and used less than half of it and advised that I could save any unused portion for up to one year. I should have done my research ahead of time. Google this — almost every cosmetic surgeon, as well as the manufacturer, warns against using unused filler b/​c of potential contamination, and the most any doctor who will use unused unsealed filler on a patient is two weeks or so.

TOTAL DISSAPOINTMENT! The treatment I received at BOYD in Birmingham was a complete disappointment and shock. The only positive to the entire experience was one employee named Lauren who was the RN, very understanding and accommodating, past that it was miserable. I spent over $ 1,530 on Botox and a filler and was told I would get certain results, which I only got maybe 20% of what was promised. I came in for a follow up visit with Dr. Boyd assuming I could voice and show my concerns he would do the right thing by his patient and make things right, boy was I in for a surprise! He not only went back on his words he told me at the first visit, he spent most of the time gloating about how he is so well renowned and he just got back from New York on a lecture because he’s so good at what he does! He then proceeded to tell me that the results appeared to be minimal due to my lack of education in the field of filler and Botox! If I am not mistaken he is the Dr, I’m the patient, since when am I supposed to be educated on it? I was foolish to take his recommendations that first day and pay cash immediately, because I got totally scammed by him. He went on to tell me that the FDA recommended 4 – 6 syringes in the area I was treating to see beneficial results, well he recommended to me in the initial visit 1 cc which cost $ 1,000 so I went with his professional opinion. I come back for the follow up and he says its because he put too little… so was that my fault? Shouldn’t he have followed FDA guidelines? No he did it on purpose to sucker me in, and now try to make another 2 – 3 THOUSAND off of me. It turned into an argument and a contest of who could prove who wrong, if I were him I would have felt embarrassed to stand there and argue with a patient. He promised a result and came up extremely short, and the most disheartening part of this all, he would not do ANYTHING for me, his first time customer. He said to pay full price for more product even though it was clear I was misled and very disappointed. Apparent the D in BOYD stands for Dignity, it’s plastered in his office, and well this man has NONE. Fortunately Birmingham has dozens more quality plastic surgeons to choose from.

Love Dr. Boyd and have never had any issues with his staff. Very professional office!

I had a consult visit today, had a very pleasant process there. Girls, including Cindy were all very sweet and informational. Dr. Boyd, was nice and told me what I needed would be an easy procedure for him, and for me. I look forward to coming back to have Dr. Boyd take care of my ear lobe problem.

Doctor Boyd is a good doctor. Although he’s only given me filler and removed a mole on my cheek, he is very knowledgeable. But this review unfortunately is about his office and why most people I know who go to him will not return. It is about the woman who sits at the reception counter, Cindy. This very well be the worst woman I’ve ever personally met. I will not ever go back to his office because if I was a crier, she’d have me in tears by now.
The last time I was there, while I was waiting for my name to be called, a woman was checking out. Cindy was telling her that she owed money and the woman said she’d make a payment ASAP. The minute the woman walked out, Cindy and another lady at the desk started talking SO badly about her — in front of me!
This woman acts like she’s doing a you a favor by letting you into her office. Which, um, isn’t really hers. I feel bad for Dr. Boyd that he’s losing patients because of her.