Automotive Concepts

These guys are great!!! I have used them for over 2 decades, really since I been driving. The staff is very knowledgeable and the shop has a family feel. They always remember my name and are generally interested in what I have to say. I have been to every stereo shop in town and most are just trying to sell you something and get more money out of me. Whenever I have had a problem with my system they always will figure out the problem and I only get charged if I have to buy a new part. I can’t recommend these guys more. There is a reason why Automotive Concepts is the oldest shop in Birmingham. They are the best!!!

I had a system put in last summer. The system went into a Mazda 5. 2 12″ Subs Rockford Fosgate Punch 2 subs, Kenwood Head unit, 4 Rockford Fosgate 6×8 speakers with 700 watt Rockford Fosgate Prime amp. I came back about a month later and bought another Prime amp 450 watt 4 channel for the 6×8 speakers. Cost about $ 240.00. Less than a year later the 450 watt amp burn up. I took it back to have it repaired or replaced. I was told that they didn’t have any in stock and that it would be a couple of weeks before they could get me another one. In the meantime I was told that the radio couldn’t be used until the other amp was reinstalled. After a month had passed I called them to see if they had the amp in. They gave me a run around saying that the amp hadn’t come in. I told the guy that I needed something done due to not have a functioning radio at all. He told me to come in and he would set up something. He installed a prime amp 150 watt as a temporary. He said that would be just a temp until the other amp came in. I have called on multiple occasions to follow up. I keep being told that there wasn’t a amp in stock, And to check back in a couple of weeks. At no point during any of this did anyone from the store call me or follow up. This was in early May of 2015 and it is August 14^th. So I am going to chalk this up as a lesson learned. I would avoid using this place.