Auto Europe Service

Let me say this, auto europe is the best independent mechanic place in the area and they are truly honest and extremely fair. I have been to many different dealerships and independent mechanics and I never felt at home with the best people at any other place then Auto Europe.
I expect the best and I except consistency from my mechanics and service advisors and these people deliver it every time. Tom, Adam, Christian, etc have always been attentive to my request and they do everything right. The mechanics there do the best tire/​wheel balancing, alignment and out of warranty repairs compared to anyone I know. I may have more knowledge then the average automobile customer and I do research and look up what needs to be done on my car and auto europe does the right thing for me for the best pricing. I highly recommend them and request that people give them a try. I have been going to them for 8 years and will continue to do so for many years to come.

I feel like this shop means well but there often seems to be one or two details they forget to do during a repair. I wish I could find an affordable and trustworthy repair shop in the Birmingham area.

Took my Rover in for a check engine light & low coolant light. They said it needed a new auxiliary water pump. Few weeks later light came back on. They said it needed a new hose. Few weeks later the lights came back on along some whiter smoke from the exhaust.
They said that I must have let it over heat, warped the heads, and blew the heads gaskets and they would like $ 14,361 to repair it. That’s total BS because if you have (or had) a Rover you know there are enough idiot lights on those things to alert right away if anything is not normal… there is even a warning to tell you that you license plate light bulb is out!
It is now at a different shop getting a new motor for $ 9,500. 2 seconds opinions said this all could have been avoided if the shop I kept taking it to knew what they were doing.