Kelly was great! She was more than willing to help with every aspect of the store. Whether it was style, bridesmaid dresses, or party dresses, she was ready to answer and assist. It was a pleasure working with her.
Halee S.
Classificação do local: 4 Jacksonville, AL
Amazing service! My friend didn’t even have an appointment and we walked in and they helped out and she found her dress and vail! The prices were so nice and fit perfectly with her budget!
Alyssa F.
Classificação do local: 4 Birmingham, AL
I have had two dresses tailored here — only one of which I purchased from here. They are very accommodating to schedules, if asked, although it may cost more. The tailoring they provided is very durable, as well as tidy, and worth the price!
Marketa N.
Classificação do local: 1 New York, NY
The company said they had reached out to my friend. But that is not the case. She was never asked for her contact info. Obviously there are serious staff issues that need to be addressed.
Kelli S.
Classificação do local: 1 Columbiana, AL
I went to pick up my wedding dress today and soon as she unzipped it I noticed a large looped thread front and center on the dress as I continued to look at it the lace was barely sewn down and it was Tattered and ratty looking. Tears begin to surface as I’m looking at my $ 1600 investment and thinking that it looks like a blind person has sewn the lace on and then wore it. The lady seemed to lack concern or even empathy never offered an apology but said«I will see about how fast we can get another one» I’m getting married in 3 months and I ordered this dress in March and it JUST came it. They offered me to try the dress on and reluctantly I did which crushed me further because the dress I’d once loved was ratty with the beading falling off. Everyone just seemed as if it wasn’t a big deal and didn’t even offer an apology and she clearly wanted to keep my disappointment away from the other customers in the salon. Now I wait in limbo«to see» if another can be ordered in time for alterations(which I’m scared for them to do now)
Ally R.
Classificação do local: 1 Roswell, GA
I had a horrible experience here! During a day of shopping, I walked into this boutique with my mom and sister-in-law and asked if I needed an appointment to view bridesmaid dresses. I was totally willing to come back with an appointment(and I made this well known), just simply curious if we could look! The employees could not have been ruder. They should have just turned me away! They pulled out a catalog and I immedeately chose a single dress and asked if it was ok for my sister-in-law to try on. They grabbed the dress and that was it. Obviously as a walk-in I wasn’t expecting the full treatment but my goodness! The girls were sassy, rude, and completely put out by us. I asked about colors and they practically threw the swatches at me. They never checked on us, gave me suggestions, nothing. A girl sat at the front desk and glared at us the entire time. Ultimately, we will be ordering this dress but I will order it ANYWHERE but here. ZERO customer service!