Alabama Solar Film

I bought the Groupon for $ 139 after a recommendation from my service advisor at Hendrick Chevrolet. I called & made the appointment with the owner. He said he could do it on Sunday, September 20^th at 2:00PM. I asked repeatedly if that was going to be an issue since it was not during normal business hours, and that I was happy to schedule it during the week. He assured me that it was not a problem, but not to waste his time… so make sure that I show up, as this was «his Sunday». I arrived at 1:45 and waited around until 2:15. No one ever showed up. He had my phone number and email. No opinions here… just the facts.

Very poor customer service; I bought a Groupon back in June and made an appointment on the same day for Friday. I took time off from work to get my tint done. When I arrived, the lady said that no one had me down for an appointment and they wouldn’t be able to get to me. She made it clear that she couldn’t care less about the time that I had wasted, which pissed me off. I took my car to Appearance Auto on Greensprings and got served the same day. I paid more, but at least they care about their customers (my second car that was tinted by them). Also, Groupon only gives cash refunds within three days of purchase; it was the fourth day for me so all I could get was a voucher.

I got a ticket a few days ago for illegal window tint. The ticket is almost $ 200 in AL — about the same cost as getting the vehicle tinted. So I schedlued a 7 am appointment with Alabama Solar Film in Birmingham to retint my windows. When I got there he looked at my car and said «I can’t guarantee that the tint will lay down all the way on the back window. Someone took a lot of time to make sure it laid down all the way.» I asked him why he couldn’t make it lay down. He replied «Because I’m not going to spend that much time on it.» Needless to say, when I told him that I was not going to pay $ 200 for a job that wasn’t guaranteed, he walked off.
All this to say… If you’re in the Birmingham area, don’t use Alabama Solar Film. What happened to good customer service? What happened to being proud of a job well done?

They did an amazing job on my tint! I purchased the Groupon online. I knew it would take a few hours so my husband followed me down there to drop off my car and then brought me back when it was ready. Now it did take all day, but the results were well worth the wait!!! Yes their children were there, but that did not affect anything. Yes there was a shop fee, I don’t remember the exact amount, but it was not very much and I was only charged $ 10 for both (not each) of the smaller back windows. I also upgraded the window film for an extra charge, but it has a lifetime warranty. All that together was only $ 50 more dollars. Still a fantastic deal if you ask me! Overall I am very pleased with it and I would recommend them!

Awful experience. I recommend finding anywhere else to go to get windows tinted or detailing.
I saw what looked like a good deal on Groupon for window tinting. First they charged me for the tiny windows that are connected to your back windows ($ 10 each)
Then charged a $ 10 shop fee. I’m not complaining, just don’t buy the Groupon and assume that is it.
The 1 Star is for the worst customer service I’ve ever received.
1. I was told 4 hours, it was more like 5.
2. The waiting room was more like a sauna.
*3. The Most Important– After installation I noticed several dash lights were lit up. I went in to ask the owner. After showing him the lights he walked away while I was explaining the issue. Completely ignored me and walked inside and kept saying «not our fault»
He may have really messed up my car, and completely ignored the situation. Very unprofessional and I wish I had gone somewhere else.

I wish I could do less than 1 star! My husband bought a groupon and called the exact same day to make an appt. That was Friday. When he called, a baby answered the phone & you couldn’t understand a word he said until we kept saying «GIVE THE PHONE TO UR DADDY!!» Finally speaking with an adult, he was told to come on Sunday. When he woke up Sunday he was running behind so he called to let them know but the guy said he wasn’t even there bc he & his son had to run some errands and he’d call him back. We immediately looked up this business & they’re not even open on Sunday and had hundreds of bad reviews! I immediately got on groupon to get him a refund!!! PLEASE PLEASE PLEASE, DON’T WASTE UR TIME OR HARD EARNED MONEY! They’re website looks nice but they don’t seem legit at all!

Was given a social living deal for a mini detail. $ 60 value. Tried to schedule before it expired on July 4^th. Said they were booked. So they wouldn’t honor the deal. When I asked what I could get for the «value» paid. He said «nothing» it will be expired. Even though it states plainly on the deal the the $ 60 paid would be valid until December 4 of 2018. This guy said he was the owner and knew what the deal said because he wrote it. Then as I tried to ask more questions, he hung up on me! Don’t do business with these people!

I called to make an appointment, was told to come by after work and they’d get me in. When I got there they asked me if I had an appointment. I had to remind them of how they told me just to come on in. They told me my car would take 3 hrs, when the living social deal said 2 hrs. They did an OK job on my car, I had to come home and leather wipe my whole car. You can tell they waxed it, vacuumed, and shined tires. Other than that I wasnt too impressed. Also had to pay a $ 4.80 shop free which was not stated in living social deal. Def would not go bck again!!!

I got an Amazon Local groupon-​type deal on window tinting and made an appointment. Had to arrange for a 4 hour block of time. I arrived and they said they didn’t have my appointment logged. Soon after the guy said he lost his day planner recently so the schedule is all messed up. I kindly said I understand and made an appointment for early morning a few days later. I showed up and no one was there. What a well-​run business! I waited about 10 – 15 mins then left.
I’m going to just get a refund on the Amazon voucher. I’ll take my business elsewhere!