Ray’s Auto

By far the worst interaction I’ve had with any business of any sort. I called for help with being locked out of a car. I was told someone would be by shortly. 40 mins later, nothing. I called the shop’s number 3 times and each time I was hung up on. About 10 mins after that I received a call from the driver who said he was running let due to a traffic accident. Ok, understandable. About 30 mins later the truck pulls up to my home and immediately drives off. Tried calling the driver and the shop about 5 more times, being hung up on each time. A simple phone call would have sufficed. I understand it can get busy with the weather this time of year, but completely ignoring my calls was beyond unprofessional and just rude. In total I waited over 2 hours for nothing. Very surprised to see so many good ratings by others. Not a chance I would ever contact this garage again.

The service, workmanship, honesty and fair prices is as good as it gets! Ray and everyone of his employees are top notch. Doesn’t get any better !

My son was involved in an auto accident Monday morning around 5 AM coming home from his girlfriends college (Cornell) it was pretty banged up he went to rays and they were very nice to him they were able to soder his tailpipe back on and only charged him $ 40 plus tax thank you for being so honest and not charging him crazy amount or even trying to keep his car their for repair
A+++ great honest people

I highly recommend Ray’s. Seemingly honest and straightforward customer service. I have experienced difficulties with an ignition cool (on two separate occasions), and they completed the repairs quickly and provided follow up service.

Wonderful service. Was locked out of my car and Ray came through for me within 20 minutes as promised and didn’t even take money for the service. I wish I could go back and give him a bigger tip. I will be coming to this place to get my car serviced the next time I need something done and will be sure to leave an extra big tip just for this instance.

I went to Ray’s while in Binghamton looking at cars, and was extremely pleased with their service.
They were friendly, straightforward and very honest. Every time I’m back in Binghamton, and I’m in need of any car service, Ray’s will be the first place I’ll go.
Highly highly recommended.

Rays was recommended to me by a friend when I moved to Binghamton in 2009. Since then, they have provided me with excellent, friendly, and honest service. They have seen me through everything from regular inspections and oil changes to a car accident and major parts replacement, always taking the time to listen to me, answer my questions, and act as a second opinion whenever I had to seek car service out of town. Never in my ten years as a driver and car owner have I felt so much loyalty to an auto shop.