McDonald’s

I’m not sure the service could be any worse. It’s all about the attitude that starts at the shift manager.
While staying in Biloxi for a week I went here 3 times.
One inside order and two drive-​thru orders. The shift manager couldn’t even get my order correct. When I had 4 burgers in the bag I questioned why I didn’t have 6. «Oh, you mean you wanted 6 burgers». (Yeah, I paid for 6 burgers; remember you just took my order.) I simply showed her the receipt and she ordered me 2 more burgers.
There is never a Thank-​you or an offer for condiments. The food is handed quickly out the window before you have time to ask for anything else.
I ordered 2 McDoubles at the drive-​thru and she charged me $ 1.69 each and they were 2 for $ 2.
I had to correct her and she quickly changed the price. Just sad.
Another time at the drive-​thru I was asked what type of sauce I wanted with my nuggets and I said «BBQ». I was told to pull to the parking lot to wait for my order. When the order was walked to my car I asked the girl to check that BBQ sauce was in the bag. «No sauce» she said. She went back inside and got the sauce for me.
During my 3 visits, my orders were always quality controlled by ME. Besides incorrect orders, no one is friendly. It’s grab your money and toss your order at the customer. The owner of this restaurant is suffering in sales because no one cares about customer service. A little kindness goes a long way and costs nothing. How about some quality control as well A culture change is certainly needed at this restaurant.

Perfect place to people watch. Visitors and locals from every socio-​economic and demographic group converge here, especially on weekend nights. Excellent location as well for a quick snack being right outside of the casinos.

Most slow, sloppy, unorganized, dirty McDonalds. Took 25 minutes to get my order inside on a Saturday night. These workers seemed like they were in training and clueless. HORRIBLE service

Worst service ever. Sat in drive through for 30minutes. Wtf

Came here for the free wireless since my hotel didn’t provide it. Friendly staff, and good McDonald’s fare. :)