Willow Creek Dayspa & Salon Suites

People are so quick to criticize a business when disappointed, but today I want to give a praise for an outstanding business.
Willow Creek Day Spa is amazing! Jamie does a wonderful job on my nails and I have never had a better nail tech. Her new facility is just beautiful. Her team is friendly and professional. I have finally found my «go-​to day spa «. Thank you Jamie for your amazing service and wonderful spa. I cannot give you enough kudos.

Just had the best manicure of my life! Jamie was amazing since the moment I walked in; gave me a tour of the spa, fit me in without an appointment, custom made my nail color from scratch, used the best nail care including a complimentary paraffin mask over my hands, and all for the same price I would get in a regular nail salon. This woman is amazing, detail oriented, plus she was super sweet and funny the entire time. If anyone is in Billings, Montana THIS is the place to go!!!

Hard to tell where it was next to medical buildings and closed on Sundays which Unilocal claims it’s open.

Not your typical review since I didn’t actually get any services done here, HOWEVER, I needed to praise the owner for her excellent customer service.
Jamie was kind, professional, and went above and beyond to assist me in a recent issue concerning a gift certificate. In a situation where she didn’t have to help me at all (it was MY mistake), Jamie took care of everything and she did it with a smile. She even surprised me with a little gift as her way of apologizing for a billing issue delay.
This speaks volumes and is a clear sign of her integrity and how she runs her business. I would recommend Willow Creek to anyone. Thanks again!

I called and called for several hours and no one ever answered. I left a message. No one ever called back. I was calling on a thur from 10 am thru 1pm. Got a GREAT pedicure at La Vixen!

Jamie was absolutely wonderful… she gave me the best set of natural looking acrylics I’ve had in years! Her nail art is amazing and I can’t wait for my next appointment and the color scheme we picked out! Highly recommend Willow Creek! Thank you, thank you, thank you!

I LOVE Willow Creek the people there are AWESOME!!! Corie does my nails every 2 weeks, he’s very accommodating if appointments need changing. I got the best set of nails ever on Saturday, every time it get better and better (never have had a bad set from him). I tell kind of what I want and he puts together something really AWESOME for me. Also I love Jamie (she hasn’t done my nails) but she has such a great personality she can make anyone smile. Sydney does a great job with waxing, and everyone else always is polite and ready to see what you are having done!!! Willow Creek IS a place you should pick!!!

I am absolutely in love with this salon. I have tried a lot of their services and I am eager to try them all. I have been their client for 2 years now and every time I leave the salon I am fully energized and extremely happy. I love Jamie. C’s nails’ techniques, she is just wonderful and pickier than me. I just got a great pedicure with paraffin today with Corie and it just made my day. Thanks you guys for all the wonderful service. Oana

Brittney gave me the best hair cut I’ve had in years!!! I def will be coming back to her! Going back for highlights next week! Very impressed!

Hands down (pun intended!) the best manis/​pedis in town. Jamie, the owner, does incredible nail art. She one time did an entire underwater ocean scene across my toes before I went off on a tropical trip! And all by hand — no stencils (although she has an arsenal of those, as well). Be prepared for her to run a bit late — but know that when it’s your turn, she will give you great individualized attention. My acrylics are beautiful and thin — she is a true perfectionist. I get asked frequently who does my nails — both my acrylics and my darling nail art. She is the best!

Jamie,
Thank you for offering to correct the situation at hand, very seldom do business’s owners do the right thing and because of your grace and kindness in this situation I can confidently say I will be back to Willow Creek. I am not able to come pick up a refund/​gift voucher however I’d be happy to PM you my address. Again, I truly appreciate your dedication to customer service.
Thank you,
Amanda

I’m traveling through Montana and went to Willow Creek yesterday after my esthetician back home never got back to me in time to get my monthly Brazilian wax. It’s always a bit concerning to go to someone you’ve never been to before – especially for such a procedure – but Willow Creek’s website looked nice and the other Unilocal review seemed solid, so I took a gamble.
Everything about my experience was great. I was with Ashley, who was so sweet and gave me tips for traveling through Wyoming, where we’re headed next, and also gave one of the least painful waxes I’ve ever received. The salon was really nice – much fancier than the hole-​in-​the-​wall places I go to in San Francisco – and they didn’t mind at all that I was 15 minutes late (I called ahead) though most places would probably have given me attitude for being tardy.
All in all, a great place and I would go back next time I’m visiting Billings!

I got my hair cut here after having an absolutely terrible experience in Missoula. I was scared at first but the stylist was very attentive and we talked about what I wanted and we looked at some hair magazines to make sure she knew what I wanted. She did a great job and was friendly. This place has a relaxed atmosphere and I did not feel like I was being judged at all, the way you can feel in some salons. I am definitely going to get all my hair cuts here in the future!