This was my first time at this salon. It was not what I expected being rated the #1 salon in the city by the local newspaper readers poll. The owner must have encouraged a lot of friends to vote for her. There were built in shelves on one wall that were empty with the exception of some random things laying around. There was not another soul in the place. I was in and out of there wash, hair cut and dry in 25 minutes. I was expecting a better than Great Clips experience but did not get one.