Midas

Absolutely absurd. Do not waste your time. They gave me a 1.5 hour time for it to be done, I get back 2 hours later and it has not even been started yet. One of the mechanics says he will call me in about 45 minutes but it is 6 pm closing time, and no call. Normally when you spend from 12:30 (start of appointment) to 6 pm with a car and you are doing a quote «quick job» it should not take that long. No discount given for not meeting their said commitment. DO NOT WASTE YOUR TIME WITH THIS PLACE!

I am truly impressed! I went in for an oil change 15 minutes before they opened and Brian the manager took me in anyways.
They found my brake pads and rotors needed to be replaced. One of the staff members drove me home so I didn’t have to wait for everything to be completed.
Within four hours I was picking up my car with new oil and breaks. Keep in mind that I was a walk-​in customer and they ordered the parts, picked them up, and completed that work in a very short amount of time.
The work done was professional which Brian told me he put premium parts in my car with lifetime Great warrantees and I believe him because my car feels amazing!
The service there is definitely to be remembered– Brian treated me great through the whole process and his team respect him. The employees there run a gray operation!

I’ve had a few oil changes and my alternator replaced here. Staff is very friendly. Went in for an oil change without an appointment, and my car was ready in just under an hour. Most recently, during an oil change, a staff member noticed a few issues that needed attention. He offered to show me exactly what/​where the issues were rather than just tell me. I really appreciated this because I admittedly do not know a lot about cars and am always worried someone might just be trying to take advantage of my lack of knowledge. However, in my opinion, their prices for services other than basic maintenance seem a little high, but I’d assume this is the case vs. smaller local shops.

Went in for oil change with free tire rotation. Picked up vehicle, tires weren’t rotated. They had an obvious rookie do it — took way too long. A few weeks later, I noticed a thumping that got increasingly louder. Hubby checked, found loose lug nuts on front tires, one had fallen off. When confronted, they denied it was their doing. Told me my brakes were bad, and that was causing the thumping. Yes, my brakes were bad, but as soon as the lug nuts were tightened, there was no more thumping. I can only assume they had a plan to get me back in there.

I came with a litany of car problems. Brian (store manager), carefully reviewed with me all the problems and went out of his way to help me decide what I definitely needed to fix to make my car safe. With two kids I really appreciated his time and patience. He even helped me apply for a midas card that took away the monetary stress.
Great job, Brian… see you soon!!!
Thanks,
Jason T

We had oil changes, tires and brakes done. We couldn’t be happier! We did have to wait some but we were well taken care of and we will definitely be back for car servicing!

Had a very poor experience here. I went in to retrieve a $ 19.99 oil change special and the manager immediately went into the upsell. He (probably correctly) told me that synthetic oil is the recommended oil for my Acura, but the way he did it was classic upsell… «You’ll void your warranty and I will be forced to enter this into CarFax that you didn’t maintain your vehicle which will reduce your car’s value»… I feel I was substantially overcharged at $ 66 for this oil change. I ended up going against my instincts and having them do the oil change. But almost walked out on principle and to the dealer or Jiffy Lube. Next time to Jiffy Lube and not to hear. I won’t be back…

I come here to get my oil changed, but that is it. Being a «girl», taking charge of my car maintenance means I am a red flag walking into a place like this. I asked them to do my snow tire changeover when I got my oil changed. They were going to charge me $ 20.00/tire and then an additional $ 89.99 for the alignment. I told them I was going to get my tires put on and aligned somewhere else for cheaper, and they said I was crazy. As I sat here in the waiting room I took out my car records (I keep diligent receipts and notes about my car). I found the past four receipts from my snow tire changeover Town Faire Tire, and it has been $ 99.00 for both a snow tire changeover and a computer balance/​alignment for the past three years. I showed this to the manager on staff, (to not only gain credibility, but also to see if they would match the price)… That was a no. It’s safe to say that this place is over-​priced, and if you are a «girl», make sure you know your shit ;)
On a not so negative note, the maintenance workers are pleasant.

Update to my first review– Not only was my tire never patched. When I took it in to get fixed again, at another auto repair shop, they found that there was never a hole in my tire… my wheel was completely bent in half, so my tire was barely even hanging on to my car!
When I told them that I had taken my car here a couple days earlier, the man became LIVID that they would allow me to leave with my tire in that shape. They either lied and never even took my tire off– or are so extremely unexperienced that it’s dangerous to have these people working on your vehicle! He said you instantly tell something was extremely wrong with my wheel, and that I was extremely extremely lucky that I, or no one else on the road was injured by me losing my tire, since it basically wasn’t even attached to my car!
I just wish I would have told him going into it that I had had it looked at already, because he said he would have taken a picture and sent it into BBB! This place is dangerous!