We came in here looking for some sandals for a friend who broke the ones she had on –of all places, in the middle of nowhere land, lol! Its good to know that there are regular known stores up in Big Bear for when you need’em. It seems to me that Payless has increased the type of shoe styles and merchandise it carries. I was surprised to find they carry jewlery, purses, make-up, hair accessories etc. and to my surprise I found a really cute necklace with matching earrings and I also saw some very cute wedge shoes but I wasn’t there for me… The employee/cashier showed great customer service, he was very nice and friendly and for being the only one working there, he was also very helpful to everyone. As for my friend, she did find a new pair of black sandals. They had a deal of buy one get one ½off… Darn! Just thought of it right now, I could’ve gotten the 2nd pair for me for half the price!