I’ve been a customer for several years. When Caltrans got a huge new snow-blower, which bombarded my cabin with cinders and broke several windows, Dave came out and secured it. They have given me good advice during a recent power failure and a drawdown of my reserve battery.
Carrie U.
Classificação do local: 2 Irvine, CA
This is one of the places you go to pick up keys to a rental cabin. Unfortunately. The keys are just lying on the counter with a piece of paper that has your name on it. However, there are signs everywhere saying«this is a security place and security is the priority» which gives them the excuse to not help you. Had to wait 20 minutes to pick up keys that were lying right there. When I wanted to drop them off later, had to wait for someone to buzz me in, even though it was open :24 hours.: There’s no key drop or anything, so don’t expect to just drop them off in a slot and be on your way. Extra waste of time, sitting around and waiting.
Jack F.
Classificação do local: 5 San Diego, CA
I added the away from home thermostat control to the security system already in place. Brad is the sale person and he also installs the system. I would recommend to contact Brad to do it in your home. It took a couple of days for the system to run. Now I can set up temperature on my pc, turn on/off the thermostat from my tablet. It’s the best system I have seen. I expect the cost to be paid by reducing my energy cost within a couple of months. And no risk in winter if temperatures drop. And it’s fun. Thank you Brad
Liz S.
Classificação do local: 1 Beverly Hills, CA
Went to pick up our rental cabin key from 5 star vacation rentals(which sucks BTW) and the real chunky girl wearing tiny lil short shorts with her cheese hanging out was so rude and bitchy. Not a good start when you arrive in town and that’s what you have to look at first thing! And then to top it off, she was very rude and obviously a miserable person. Customer service sucks. You should be nicer to tourists, we support your town!
Robert H.
Classificação do local: 3 Augusta, GA
I had to stop by this place for an «after hours» check-in with Big Bear Cool Cabins. It took about 10 minutes, $ 10, 10 signatures and 10 photocopies to get a 4-digit code that would unlock a box holding the key for my rental cabin. The lady that was in the office at 11pm at night was hanging out, came and politely opened the door. She requested the $ 10 fee be paid in cash(odd) and continued on her way. The whole process needed some work but I assume this is not all the company does to pay the bills, just one of their services. The location is hard to find from dusk ’till dawn, though I suspect much easier when the werewolves and vampires aren’t roaming outside(daytime).