Quick Lane

Came in yesterday for an oil change the man told me they are fully booked today. There were only 2 people sitting in the waiting room, told me I can set an appointment for tomorrow told him 11am will work. So I come on in today and to find out its going to take an hour or so of a wait, wow seriously? This place has gone since kelly ford bought it, use to be better service when Thomas ford was around. There are only 2 workers doing anything in the back. Next time I’ll be going to York ford. Very dissapointed in this place. Lost a lifetime customer, this what happens when corporate greed comes in and sucks up all the small shops with there big names, too big to handle the customer flow. oh and by the way this place is a dirty dump!

Just stopped in for a quick oil change. My 2013 civic only has 2900 miles, so I just needed a simple oil change. The lady at the front desk was pleasant and helpful, and it took about 30 minutes. I walked down to Gustos and got my coffee while I waited. For $ 34, it’s a convenient location for me at a decent price.

Quick lane has done fine by me in my 3 experiences. Staff is friendly, and their service is prompt. I’ll drop off my car (no appointment) in the morning, and they’ve had it ready by mid-​day. I like that they don’t give you that abrasive personality that is typical of this industry. If you don’t understand everything they’re saying, they’ll actually explain the situation, rather than talking down to you. Prices are pretty standard, they’re definitely not the cheapest.

Nice people that know what they are doing.
Had oil changes and brake work done by them.
Maybe a little more money than others (Pep Boys, Sears, etc.) not sure of that, but they have the same people working there when I go back. Nice to see that they can keep good people when they have them. Dread the thought of having an oil change by someone just hired, and they screw up and I am left without an engine.

Always expensive, rear wheel alignment was 700 with parts
and it only lasted 6 months now 365 more for a bushing and
tie rod… seems high but the dealer Thomas ford sent us to here
???