Bay State Physical Therapy

I have to say, I’m not sure where the bad review came from… they do have a stim machine, the space is great, they only allow service dogs in the Y to begin with, and Melissa is my PT — she is as good as it gets.
I have been going to Bay State for a year, and have had a great experience with them. Melissa is really good at what she does (I have been to other PTs in the past who were NOT as good as her) and cares about her patients. She has helped me along a long road of recovery from a few injuries, and has the perfect balance of manual PT (massage, etc) and working with me on exercises to build strength.
All the PTs that work there are really fun, encouraging, and kind. It’s a great place to work on your recovery and feel less isolated with your pain or injury! Would recommend it 100%.

This place is as bad as it can get. The owner Brett is hardly there and it is like romper room when he isnt around. A therapist named Melissa works there and spends her time chomping down food, convincing patients they need to vote for Bernie Sanders, and watching home improvement shows at a high volume. Lousy therapist and not very professional. One session I was there and a large non service dog was wandering around their cramped space sniffing people while they were on tables. apparently the dog belonged to a member of the staff. This same day a different staff member was holding and feeding her infant child right in the middle of the treatment area… which is about 10 feet wide and 20 feet long with seven tables set up… not exactly lots of room for doing your therapy, or for dodging babies and dogs. Therapists always yelling over each other telling jokes or personal life stories (my boyfriend doesnt love me, i need money to go to a wedding blah blah who cares) not paying attention to clients, just lots of sophomoric sexual innuendo also between male and female staff while clients suffer. They dont even have a stim machine. Situated in a ymca with loud jazzercize room next door… sounds like heard of elephants. Awful high stress low quality place.

My daughter was one of the first patients when this location opened. Brett was incredible working with her. A lot of places don’t work with pedi patients but the fact that my daughter was only 9 didn’t cause them any pause. In the past 7 years they have treated myself and two of my children. I recommend them to everyone and wouldn’t go anywhere else! As a bonus, if you are a member at the YMCA you can even check little ones into babysitting or send your older kids for a swim while you are in therapy :-)
There are a lot of therapists here now and Mike is my personal favorite but they all have different styles do you can find one that works best for you. Mat is perfect for my oldest daughter who had a spinal fusion because of his gentle touch.
I just know that if you go there, you will never go anywhere else.

They spent a half our with my son on each of his biweekly appointments. No modalities used. They performed exercises that we were instructed to do at home for a $ 160/​half hour visit. I felt he was often handed off to an aide and not given the attention of the actual PT. I was advised to get orthotics for his shoes, they never followed up, despite me asking. I felt like nothing was accomplished, my son said his injury was not better. I quit taking him after one month.

Absolutely fantastic. This business is made up of great friendly physical therapists.
Without getting too into my personal business, I have struggled for a long time with pain and previously went to another physical therapist once. Who did not «evaluate» me, instead had me do a bunch of exercises that hurt me and did not explain why I was doing them. So I didn’t return. My friend comes to Bay State PT and recommended it to me and I am SO glad she did. They have truly changed my quality of life. I have struggled with an injury for almost 2 years untreated and they were very attentive, they listened to everything I had to say, they evaluated me and told me exactly what they were doing, why they were doing it, what areas on me it would help. Dr. Mike Sheehan and his student who has since went back to school, Colleen have been my team. It is so important that they evaluate you this way and explain things, and they know what they are doing because they can explain everything. They give you proper exercises and push you to get better, but are aware of your strengths and pain. I’ve been coming here for 14 weeks after being neglected and not treated for almost 2 years. They have improved my daily life so much. They are not miracle workers, but damn near close.
Brett owns Baystate PT, and he’s very nice and personable. I like that you get to meet the owner. The PT has a community feel to it which I like. Evaluations take place behind curtains and then regular appointments are not UNLESS requested. They’re very accommodating and easy-​going. I like that they don’t use the curtains and that it’s a semi-​small area because it is motivating to see other people working.
The one thing I don’t like is that there’s only one stim machine and that the AWESOME ice/​heat packs are HUGE and $ 30. Overall if you need help with physical therapy, I would highly recommend this place, and I most likely will continue to go here for any future injuries (hopefully won’t happen but you never know).