Soraya Anne Ross, MD

A true professional. Offices were clean and well run. Dr. Ross was calming and friendly, which was very important to me, especially given the circumstances. Only complaint is that I had to wait awhile in the waiting room, but it made me feel good that she was so busy. I understand some other comments have had issues with billing, but I had no problem.

She’s all business which cool when dealing with this particular area of the body. Watch out for their billing, they won’t be up front with you. I can see from other reviews I’m not the first person to have this issue.

Do not go here. There is a reason that all of these good reviews are from several years ago. This doctor’s office is a nightmare.
First of all, you can’t get an appointment until several weeks out. Which is to be expected. Not a problem. But if you expect them to call and confirm your appointment with you, you’re shit out of luck. They will gladly let you miss your appointment and charge you a $ 50 no show fee. I know that this is my fault but the first time I went to this office they did call me to confirm, so when I heard nothing from them and called the next day I’d already missed my appointment. No sympathy from the scheduling office, she wasn’t even going to tell me that I was being charged the fee.
With that rant out of the way– I’ll get onto the important stuff. Your appointment time might be 2:00 but you will not get in to see the doctor until 3:30 at the earliest. You have to block out four hours AT LEAST of your day to be able to fit this appointment in. In addition to that, there is essentially no good parking for over an hour unless you want to pay upwards of 20 dollars for valet.
Billing? Yeah, like I said, they weren’t even going to tell me I had the $ 50 fee for not showing up. It was a stupid mistake but I had the right to at least know that I was being charged. The doctor will also order several tests to use for diagnosis, which makes sense. But she does not warn you that these tests cost A LOT of money even with good insurance.
She’s nice but every time I went in there I felt like she couldn’t wait to get me out of the office. This is not the type of place you want to go if you are struggling to diagnose your gastro issues. I wish I had listened to some of the other negative reviews on here before I put time and money into hoping that Dr. Ross could help me. Honestly, 90% of it isn’t her fault. But I feel like I got cheated by this office.

I was a patient of Dr. Ross’ for many years (I moved to the Bay Area so I am no longer a patient, otherwise I would be).
Although I did have to wait at my appointments with her, I felt it was worth it since she is an outstanding gastrointestinal doctor. She did two colonoscopy’s on me and it was completely painless with no problems whatsoever.
The first colonoscopy she identified three polyps which were tested and came back that I have the gene for adenoma colon cancer — that was ten years ago. I have heard of others whose doctors missed polyps and got sick later. My uncle had a colonoscopy done and afterwards he bled so much that he had to be taken to the emergency hospital. One has to be careful when choosing a gastrointestinal doctor.
I really felt my health was in excellent hands with her. She is highly intelligent, caring, and has an excellent reputation as a physician. I don’t think you could find a better gastrointestinal doctor.
I didn’t have any problems regarding my insurance and a «surprise bill» so I don’t know about another person’s comment with regard to this.
BTW, I am not affiliated with Dr. Ross in any way. Merely, a very happy patient.

Beware, Dr. Ross has no ethics when it comes to billing. First thing she will ask for your credit card number, then she will tell you that her services are covered by your insurance. Then, after procedures, you will get a really nice bill, much more than you would ever expect. Oh, did she tell you that she was in your insurance network? Don’t believe her. Best bet, go to another doctor.

If you are looking for a gastrointestinal (tummy ache and all things related), Dr. Ross is the very best in the Los Angeles/​Beverly Hills/​Santa Monica areas. She spends a great deal of time getting to know her patients so she can more effectively treat their ailments. She treats you as if you’re her family and immediately makes you feel comfortable. She will also go the «extra mile» to find out what is making you feel ill and not just dismiss you as having some sort of psychosomatic ailment which seems to be common place in Los Angeles.
She’s another physican who many other healthcare providers go to which that alone says a lot.
Dr. Ross has her own endoscopy center, Beverly Hills Endoscopy which is wonderful as you don’t have to deal with the mob scene @ Cedars-​Sinai GI Lab. In fact when you go into both her office and the endoscopy unit (in the same building) you would think you’re in a very nice hotel lobby rather than a sterile medical office, or if that description doesn’t work for you and you may have seen a plastics doc, her office is similar and you would never know you’re going to the tummy ache doctor!
Because she is very busy from being highly sought after, please expect extended waits on ocasion as in every doctors office. When she meets with you, you’ll get all the time you need and not short changed or rushed because the doctor is running behind again.