Red Moon Salon

I’m just echoing what others posted below regarding her Groupon deal. I never actually got my nails done, so I can’t speak to the quality of the service. However, I called and texted multiple times to make appointments. Each time I was told either a.) she wasn’t available and she would then try to schedule me for a time that I had already told her wouldn’t work or b.) to call her back because she wasn’t able to look at her schedule at that time. These were the times she answered the phone. I also texted her and got no response. Left a message and got no call back. And once I wasn’t even able to leave a message because her voicemail was full. Thankfully Groupon refunded me and I never had to deal with her double booking, being late or canceling appointments like other posters mentioned.

I honestly don’t know how this place is still in business with all the bad reviews. I got a groupon a few months ago to get my eyebrows done. I called and told her I got a groupon. After waiting 40 mins for her to show up (and paying a shit ton for parking because of that) she did my eyebrows and made me pay there even though I told her about my groupon. She said I could use the groupon for next time?!? There will be no next time. She told me she slept in late because she was pregnant. The security guard outside told me I should have just left after waiting that long AND PAYING. so rude.

Haime was very nice. However I was way over charged, I was given one price and when I got to the salon it was more than what I was quoted. I asked for Gel and I wanted my pedicure to match my nails. They didn’t match because she wouldn’t use the gel for my toes. I got his done on Sunday and today (Friday) I noticed my pointed finger nail lifted and then this evening it broke off. She was more worried about the football game then the quality of her work. I had found her through Groupon and she asked me not to purchase the Groupon but to pay her cash! It just seems kind of shady to me.

I had a great experience with the Red moon salon today. It was my first time there and HaiMi did a beautiful job on my manicure & pedicure. She was very friendly and welcoming, and it was so much fun chatting with her for an hour! It wasn’t your normal nail salon experience it was a really good time. I will definitely be going back.

She’s very nice person and she pays attention to what she does. Location is awesome, middle of Beverly Hills. Open hours are very flexible and salon interior is cute

I don’t even want to give one star!!!
Very disappointed with the service received today. My friend and I showed up after we had seen a deal on groupon. We called the owner in advanced and advised we were short on time and needed a mani and pedi. She said she could take us in.
We arrived shortly after only to find one person running the shop. The owner/​lady we spoke on the phone had not arrived yet. Both my friend and the person working the shop tried on multiple occasions to get in contact with her. She arrived 40 minutes late and was apologetic at all.
My friend didnt get her nails done and I only got a pedi.
This was a waste of a LUNCH HOUR!
Do not come here.
Oh and Tai was nice!

I went to see Haimi to fix a cut I had gotten at a different salon. She was absolutely wonderful. I just went back for another hair cut and highlights. I love it… I finally found someone who takes the time to listen and understands what I want.
Thank you Haimi your the greatest, a pure genius.

This is the most shitty place I have gone and I would never recommend anyone to go!!!
I got the deal via groupon and the lady double booked. Apparently she doesn’t need the business and talks her customer w/​the attitude instead of admitting her mistake.
I’m canceling my groupon now and recommending them that don’t have shitty store on their deal to upset more people!

I purchased a Groupon deal because this was a new nail salon I wanted to try out & the owner tries to not make it obvious she doesn’t want your business.
Attempt#1: I called and asked to me an appt. for the same day & was asked if I’m a Groupon customer. I said yes & she replied that they are full, & to call back to make another appointment. (I couldn’t understand why she couldn’t schedule me while I was on the phone) I said ok, I’ll call back.
Attempt #2: I couple day later, I called back & requested to schedule an appt. 3 weeks ahead of time on a Friday. She asked if I was Groupon & to come I during the weekday that week. I said no because I’m busy. She replied back that 3 weeks is too far I’m advance & I would cancel. (I tried to outsmart her, thinking that she wouldn’t decline my appt request that far in advancr, especially since I’m a Groupon customer.) I said no, I wouldn’t. She requested I call a few days ahead of time
Attempt#3: I called Monday to request for a Saturday appt. Again, she tried to brush me off & ask me to come on the weekday. I said I couldn’t & please put me down from Saturday. She asked me to call back in Thursday to schedule appt. By now, I’m frustrated & irritated because i don’t know why I have to call back. and someone else might get the time slot I wanted. I’m beginning to understand her business practice. Book all the full paying clients first & schedule the discount customers if you are not busy. I asked again for a 1p Saturday appt & she finally said ok & hung up
Attempt #4: I has a feeling I was about to be disappointed & I was right. I show up for my appt & she is double booked. Irritated beyond belief, I asked her to schedule me again for next week & again, she ask for me to call back & schedule. Not wanting to get brushed off by the whole game of calling for an appt, being turned down for a time slot & then being requested to call back for another appointment, I persisted. «PLEASE just put me down for an appointment. I’m here & you can write it in your calendar now. I’m afraid if I call back, you’ll ask me to call another day for an appointment» I told her. She finally opened up a book & wrote my name & time down on the back pagr, not on the calendar page
Attempt #5: I arrived today for my 1p appt, 15 min early so I can enjoy the treatment. I had a gut feeling she would either not be there or double book me. She wasn’t there. I waited for 15 minutes, texted her & asked if she was running late. No reply. A neighbor walked by & called her for me. She said she was at the bank and would be there soon. I told her I couldn’t wait because I have another appointment at 4p.
Terrible business practices. I’m fine if she would tell people that Groupon deals are only good on weekdays. It’s deceptive because she kept asking me to call back, hoping I would get tired of asking for an appointment.
I run a service based business & give the best service possible, whether they spend $ 40 or $ 3000

It’s a small very personable salon in the Beverly Hills area and I came here with my best friend not knowing what to expect. The service here is amazing! They really take their time to make your nails last and look good. They accommodate your needs and are very personable. I enjoyed talking to them the whole time I was there and it made time go by so fast. I love their service so much I’m planning on visiting this place regularly to get my nails done. Thank you for your great hospitality!

Love this little nail salon. It is an intimate setting so it feels like your own personal nail salon. They have top quality brands like OPI, Essie, and various gel colors. Also the owner is very sweet. It was fun to hang out there with her. Make an appointment and you won’t be disappointed. :) I’m definitely coming to this shop as a regular beauty routine.

Haimi did a great job on my OPI gel manicure. She was very fast and thorough, I’m really particular about my nails, and she did an amazing job. She was very accommodating with taking me at a late time, will definitely come back again.

Great service! Loved my mani pedi. Would definitely go back. GREAT location. I love this place.

Gave a groupon for a mani/​pedi as a gift. My friend is so disappointed. She felt un-​welcomed at the tiny shop, as if she was putting the owner out by showing up for her appointment. She was told to come back because the owner/​manager was interviewing a new potential employee (because her other two employees had walked out on her). My friend came back and was given a mani/​pedi by the ‘potential’ employee who cut her toes twice. There was a minimal choice of polish colors.
Not recommended for anyone with hands and feet.

Cute salon!
Haimi was so nice!
My color and cut came out great!
The price is very affordable!
Great location on luxurious rodeo drive!

Awesome quality service at an amazing price equals a happy customer who will keep coming back for life. So happy with my nails! White is not the easiest color to do but she nailed it (no pun intended). Beautiful location right in the heart of Beverly Hills. The facility was very clean and well maintained. I will definitely be back!

Great gel mani! Cute shop in BH. Easy breezy service and they did a lovely job on my nails.

Once in awhile you stumble across something that you never expected to find. A name brand shirt on the clearance rack, a beautiful girl sitting alone at the bar, you get my drift. This is what happened to me when i walked into Red Moon Salon.
I was looking for a top notch salon close to Miracle Mile where I live. I searched and found the red moon salon. When I saw the price I had to stop in! I was greeted by Haimi. (who later I found out was the owner) She made sure I was comfortable and then began to explain my services. I bought the full package, haircut, mani and pedi. All 3 were exceptional! She even sings while she works! Never had an experience like that before and I’m already looking forward to our next appointment. Thanks Haimi! I will refer all my friends! See ya soon

Just got my nails done and she’s great! I work down the street so I will definitely be back! You don’t expect it to be so small but it’s cozy and comforting. :)

I bought a groupon for gel mani + pedi for $ 25 which the owner would not honor. I showed her the wording of the groupon and she still refused. I ended up just doing a gel manicure and asked for a coat of glitter which she charged me an extra $ 10 for.
When trimming my cuticles she actually took a huge chunk out of thumb and I started bleeding. It’s now infected and swollen.
It has been only 6 days and the gel has started to come off of several fingers. Considering how much extra I paid (and still tipped) this should have lasted at least a week longer.
Horrid parking, terrible service, hard to find. Don’t waste your time.