Obagi Skin Health Institute

I had heard about Dr. Obagi for years and had my first experience this month May 2016 it was amazing! Let me say I love the layout in this place. The staff as a whole was very welcoming and professional. I purchased products with the amazing Alin on my first visit and had a facial with Rena and her blessed hands on my second visit. I was treated really well me and my daughter when we walked in. I loved the customer service and for that I will always be a customer. Thank you the Beverly Hills Obagi !!!

I gotta say, I was a little worried to come in after seeing a handful of negative reviews. But now, it’s safe to say that unfavorable feedbacks should in no way stop anyone from visiting this clinic, because these guys know how to brings results.
They’ve come up with a standard, yet very elaborate approach on how to treat problematic skin/​adult acne. And it works! It not only fixes the main condition, but improves the quality of skin as well. Unlike many respected derm docs that give out prescriptions that target the acne problem solely, at Obagi there is an entire program designed to fix all possible skin complications. I can’t stress enough how important this is, especially if you have sensitive skin that reacts to every slight impact on it. Also unlike many beauty spots, they didn’t pretend facials would make a noticeable change and insisted on me taking more significant steps to handle the matter.
Yes, the prices are high and maybe someone in the past had possible unpleasant interactions with the staff. But I honestly can say that when you’ve been struggling with adult acne for a long time, the results overweight everything else.
I wanna recommend this clinic to everyone with skin concerns. I’ve gone through my treatment without taking any medications internally and it was the most, I wanna repeat, the most effective one I’ve tried … I hope they’ll think about expanding to other countries, because their products are as efficient as one can hope for.
This is my first and probably last review on Unilocal.I just felt like someone has to do justice to this place and explain why the readers should try to oversee the negative reviews in favor of permanent results.

I originally was referred to this location years ago. I was a bit nervous with the expense and procedures. The staff was able to accommodate very quickly facials and peels for my freckles. I purchased the entire line for treatment. The only disappointment is the change in the product. I enjoyed and saw the results a lot faster in the original U.S. And euro Nuderm line. The new line is the Zo line which in my opinion not as effective, still a great product just not as quickly effective as the Original Nuderm line. The location is very clean and organized and the staff is very informative on what’s best for your skin and what’s not, the staff doesn’t up sell which I like. The eye cream and vitamin C are a must for me :) and well worth the price.

I recently had a Deluxe «Hydra-​facial MD» facial from Rena. She is amazing! She is caring and professional. She is gentle even though facials huff sometime, she was gentle with me during my facial. Suzi (receptionist) and manager Erin are very approachable and kind. The rooms are clean. I already use Obagi so I was familiar with the products. Why I’m not giving 5 stars, because prices are super high! Other than that, employees, facility and the products passed the test.

I have been in this office for Botox treatment after I received their special offer for $ 13 per unit… I made an appointment with their new Dr «Rick Rosen» after waiting for half an hour they took me to a room and took more than 15 pictures without asking me and then Dr Rick stepped in and telling me you need minimum 30 unit injection because I want to inject around eyes and here and there without asking my concern as a patient… need to be mentioned that I was in the same office a year ago and received injection by their Nurse practitioner just for 10 units as I needed and requested… I have been in the other locations as well in past years and never ever needed more than 10 units Botox on my forearm, honestly There is only a very small vertical like on my forehead which that it shows more when I am frowning, and I get injection just for that reason and never more …This Plastic surgeon Dr without asking my concern telling me you NEED injection everywhere including your eyes and upper left and right !!! Sadly That was really unprofessional experience by” Dr Rick «just working on numbers of units they are offering their patient with falsely over diagnose the treatment needed!
I don’t recommend this Place specially this Dr to anyone

I had such an amazing facial with Rena today, she was so sweet and professional. She is a master of skincare, very knowledgable. She paid attention to detail and was genuinely concerned for my skin. I can’t wait to go back to her every four weeks, my skin was glowing after one session.

My mom found Dr. Obagi in a magazine 20+ years ago and not only has he helped her immensely, he has helped me as well! I started going to Obagi for my acne when I was a young teenager after Kaiser dermatologists were no help. I got on his regimen and it helped me, but as I continued going through puberty and my acne was getting worse, I needed something more as nothing else was working. He recommended accutane for me (twice! the first time I didn’t listen!) and I’m so glad he did. It was the only thing that worked and now 2 years after he prescribed it/​insisted I get on it and even suggesting I go through Kaiser as it’d be cheaper there and about 6 months after finishing my course on accutane, I am acne free. He knows what he’s doing and his products work. If you listen to him and do what he suggests, you’ll be happy with your skin. I’ve also gone there for facials with Liz and she is the best! Suzy is also always friendly and welcoming.

I have been purchasing Obagi Skin care for myself and my family for several years now. I personally have a lot of respect for Dr. Obagi, as he is not only an inteligent man, he is also a great human being.
I generally have my products shipped to me since I live far from their offices. The past couple of orders that I placed had some mistakes but I let it go as I understand that mistakes happen.
Unfortunately, with my most recent order, not only did they make a mistake 4 times (almost a month of me calling them at least 8 times to follow up on the gift with purchase of $ 300.00 that was supposed to be shipped) but they were also extremely disrespectful when I tried addressing this with them.
Ms. Angelic, when you tell me that orders are checked by 2 people before they are shipped and for sure a gift was sent to me when I keep saying it was not, you are calling me a liar. I do not take this lightly! When you called me today, I was having lunch with a group of my friends whom I had referred to your office a while ago. Every one of them was shocked by the way you handled this, especially with how you ended the conversation, and as an office manager!
I have been a loyal customer and a big fan of Dr. Obagi. I have referred over 20 of my friends anywhere from Calabasas, LA and visiting friends and family from overseas to your office.
Ms. Angelic, as a consumer we have many choices to make. At the end of the day, treating your customers equally and with respect would be the right thing to do and a good business decision.
I will not be purchasing my skin care from you and trust me, nor will any of the people whom I have referred!

I hope that my reviews of other establishments do not bring this place into disrepute :) This place is in a class of its own.
Want your face fixed? Then this is the place to go!
Botox — Check
Restylane — Check
Juvaderm — Check
Blue laser peels — Check
Vitamin injections — Check
Back in the day, circa 2002, I would fly from NYC to BH to meet Dr. Obagi to fix my face. 13 years later, I still visit the office to fix my face for my occasional breakouts. I just walk in there and yell please fix my face! When I moved back east, I experienced some discoloration on my cheeks (must have been the pollution and god knows what else in the NYC subway atmosphere). I went to several top-​notch dermatologists in NYC and they couldn’t fix my situation. I’m vain — I admit that. So I’ll spend a pretty penny to erase my flaws. So I flew back monthly to see Obagi. AND, he fixed my face! Unlike most women in BH, I have not yet tried any injections or surgery. So no botox, restylane, or juvaderm YET. I might, hmmm, still considering if the face becomes dreadful in a decade.
A long time ago the office visits were around $ 150. I think Obagi now charges $ 450 or higher. This excludes the products of course and any treatments. I used to see him when I started the program. However, I now see the NP. The NP is substantially lower for the office visit. Visiting Obagi is one step closer to the miracle — yes that’s right! The products are a miracle. I was on the old nu derm program and although painful for the summer it was well worth the pain. Just to give you an idea: your face cracks, it’s beet red, slightly painful, peeling, irritating, and you’re essentially a vampire because you can’t expose yourself to the sun too much. All of this is explicitly disclosed in painstaking detail by everyone in that office which is good, so you know what you’re getting into and to avoid lawsuits :)
After several months, however, I got the plastic surgery for probably around the same cost. BUT without having to go under the knife. I received so many compliments and some said my face looked like a baby. My skin was soft, no blemishes, smooth, uniform color, but a bit pink for several months. The results lasted years and my face still looks pretty good just not as good as it did right after the program ended. However, this has to do with me not being consistent with the maintenance program. I went in to remove the discoloration and I came out with a new face. The results were mind-​boggling. The best part of the program is that the results are not superficial. If you read the materials and discuss with Dr. Obagi, you’ll learn that the products are meant to attack under the surface and get to the root of the problem. Hence, the long term effects. Now, I just have the occasional breakout and visit the office once a year for standard checkup. Thank you Obagi for my youthful face! I sometimes get confused for a high school student, often get carded, and look 10 years younger than my real age.
The reason for the 4-​star: the costs. The prices have skyrocketed over the years. Although, I still go to Obagi and buy the products. I refuse to use anything else.

Best facial ever with expert Aestitician Liz at the Dr Obagi institute. My skin has gone from dull & dry to smooth & fresh. I’ll be making Liz a beautification must have. Love my daily Dr Obagi’s product regiment. I can now age more gracefully for sure. I’m thrilled. 5 star service from KC & Kayla ending with a tour of their luxurious Beverly Hills location & product store. I’ve been searching for a product line to fall In love with. I’ve finally found it. It’s not just hype it truly makes a difference and quickly.
Liz customized a facial that has left me transformed. Stem cell mask! Need I say more? LED, HydroMicroCurrent, Microderm, oxygen infusion… and fabulous massage. Thank you Liz! Next time I’ll add in their latest IV vitamin infusion. Loving my new skin.

Dr. Obagi’s products literally changed my life! I’ve suffered from adult acne since my early 20’s and its taken a toll on my psychological state of mind; not feeling good about myself had a negative trickle down effect when it came to all areas of my life and I lacked confidence. I can say that I’ve tried every acne product on the market. I’ve been prescribed topical acne medications, organic face washes, and other expensive skin care brands and nothing has worked the way Obagi’s products have. I’ve seen consistent progress and am beyond thrilled with the results. I feel like I can do anything now and have definitely found a new sense of confidence.
I saw Nurse practitioner Anita and she was amazing. Everyone there is so warm, friendly, and accommodating. I just wish I would have found Dr. Obagi sooner.

He is really mean and he talks to you like you are his student or his child and he doesnt listen to what you say he is just mean and wants everything his way i dont advice anyone to pay money to see him hes not worth it i went to see him i had tears in my eyes from his behavior he is not understanding and doesnt treat you nicely

Best Dermotologist office in Los Angeles! Brita is an amazing facialist. My skin always feel so clean and revived. She uses such unique techniques I have not found anywhere else. Must go visit Obagi and see for yourself!

I went to Obagi on Saturday morning with my friend. They greeted us and offered water. Then we both had Brita as our esthetician. Oh wow never had that king of facial, she was great on her job, massage was awesome. We had hydrofacial. I got lots of complements how i am glowing. After 3 days Brita called to see how is my skin. So it tells how great she is on her job then following after. I am for sure going back and highly recommend. P. S my skin in general very good but became excellent. Thank you OBAGI.

I bring my mom for her second facial treatment and to buy her skin care products. She doesn’t speak English so I took her and did all the talk to the front desk receptionist.
As they didn’t had open agenda for the treatment we decided to leave and because my mom (and grandma) didn’t say bye to the receptionist she was extremely rude and said «byyyyeee» (irony tone) I justified that they didn’t speak English and she ARGUED BACK saying that bye is international!!!
My mom was so uncomfortable and upset!!! She decided to never go back! It is not the only clinic in Beverly Hills and for the price they charge we did not expect this attitude.
«Bye» is not international, bye is an English word, and you don’t argue with the client. NEVER.

Wonderful staff great service my skin has improved tremendously since I have been going there.

I am from Palo Alto and was traveling to Los Angeles when I fell, sustaining a few minor facial cuts. A friend who saw me said I definitely would need stitches and suggested Obagi Skin Health Institute. They took me immediately and I was impressed with their care, skill, and concern. This is a first class institute. I always joked that if I ever had plastic surgery, it would be in Beverly Hills. Now I can say I have! I would love to return and explore their many options for maintaining good skin.

I went to obagi with my friend.
the stuff was awesome & I am glad that I met «Rena» she was so honest with us and she knows exactly what she’s doing. now I can see improvement in my skin and my eyelash. Thanks

After seeing all the positive reviews on the Obagi products I decided to make an appointment at the actual clinic. The office is located in the heart of Beverly Hills and is clean and modern. I did not have to wait long to get into my appointment. The front desk staff is friendly and very helpful. They started out by taking photos of my skin with no makeup prior to me going into the treatment room. This is so they can track my progress when I would come in for a follow-​up visit.
My concern was that I recently had been suffering from some breakouts that I wanted to get undercontrol. I wanted to have my skin reevaluated and analyzed so that I could have a new skincare régime. I paid the hefty fee of $ 400 to meet with a Obagi himself. It was informative and he recommended a new skincare routine for me. He did try to sell me on some fillers additionally but I passed on those because I have a cosmetic surgeon whom I already go to for that.
I ended up investing around $ 550 for the new products. When I first started using them my skin reacted to them. But once my skin got used to it all the results have been amazing. I get many compliments from people asking what I use for my skin because it looks so good. All breakouts are undercontrol and if I do happen to get a blemish here and there the product’s that I have knock it out in less than a few days. I’ve tried many skincare lines and not had as good as results as I do with Obagi. For my follow-​up visit I decided just to see the physicians assistant because I felt that paying $ 250 just for a follow-​up with Obagi himself was a bit steep especially since my skin has improved and was looking great. His PA charges a lower fee that is more reasonable. That is my only reasoning for the four stars because I think his pricing is a bit high for a 20 minute visit.

I have been suffering from acne since high school. Before visiting the Obagi Skin Health Institute, I have tried a lot of the over-​the-​counter treatments, like the Proactive, Clinique, Neutrogena, etc. All of these had worked for a while, and then stopped working. And none of them can actually reduce/​control my breakouts and my acne scars that left behind.
I finally decided to visit the dermatologist last year after being depressed with the OTC treatments. And I am so happy that I made the decision. To be honestly, I didn’t do a lot of research on which dermatologist that I’m gonna visit. I just googled it, and Obagi popped up! I called for an appointment and the miracle has begun!
My first consultation was with the well-​famed Dr. Obagi. As all the negative reviews said, it was right that he didn’t spend a lot of time with me, totally about 20 minutes. By then I was using all OTC products. But I convinced myself to switch to the all Obagi products after seeing how great skin Dr. Obagi himself has. I’m not gonna lie that everything was sooooooooo expensive. But the result makes me believe that you get what you pay for.
Before I made my decision on whether I’m gonna start the program, Dr. Obagi warned me about the possible side effects in the first month, including severe peeling and redness. I was scared. But my skin was pretty bad at that time. So I thought I had nothing more to lose. I started the Obagi program in Feb. last year, and went out of it in Sept. I think.
It was a very harsh program. My skin was peeking and extremely red with pain in the first month. Nothing actually helped with the side effects. I was a little bit afraid. But all the reviews online were saying that these were normal. And I remembered that Dr. Obagi also warned me about these. So I insisted in the program. In the meantime, my acne was already under control. I got very few breakouts. And none of them were as big as they were before.
I was in the program for about 6 – 7 months. I walked out with natural glowing skin. Most of my acne scars were cleared out. And my breakouts were under control. During the program, I forced myself to stick with the products that Dr. Obagi prescribed except for some extremely gentle hydrating products. I also got regular facial to get off the dead skin.
I was also put into the accutane program for 5 months. My insurance didn’t cover it. So it was expensive. But I was very lucky that I didn’t have any side effects. I don’t know how well accutane worked because I was using the Obagi products in conjunction with it. But the whole program cleared me out.
Starting from this year, I thought I would try out some other medical brands and stopped using all Obagi products for couple of months. And this is true. My acne went worse. It was not as bad as it was before the treatment. But it definitely went worse comparing last year. So I went back to use the complex A cream, the blender cream and the Te-​pads in conjunction with other non-​Obagi products. After a month of doing so, my skin was back to normal again. Even during my cycle period, I didn’t get a single big breakout.
Obagi program is definitely nose-​bleeding expensive. And it is also a very harsh program. I don’t think everybody can tolerate it. So do the research before going there. If you can’t get over with the peeling and redness, then it probably is not for you. Since I started the program, I am getting so many compliments on my skin. And I even referred a friend there. And she was also getting very satisfactory results.
All I want to say is that if you decide to go there, then just fully trust the doctors there; follow strictly with the program; be patient and be consistent. You will see results. And you will get what you pay for.