Natural Area Rugs

I purchased a Montes Seagrass Rug and this rug is absolutely beautiful! Its thicker than a different seagrass rug I bought at a local store and thus looks higher end. It did need to air out initially as it smelled a bit strong like most natural fiber rugs do before they breathe out. Now there is no smell and we love the look of this rug! Its holding up well.

I made my purchase for a Lancaster Seagrass rug off their website 3 weeks ago… Delivery took about 3 days. I got a good deal on it considering it was on sale 40% off!!! The rug is beautiful. It’s very well made. I am happy with the purchase. I highly recommend whoever is looking to purchase a seagrass rug.

I purchased an accent rug from here which was the radiance contemporary rug, now this one was my favorite when I found it on their site because it had a bold blue/​navy color that I really loved and knew it would actually look great in my living room and which it does! I’m more of a simple decorator but with the details of this rug it adds such a nice touch to my living and it’s soft and nice quality, as it should. I paid good money for it! I was a bit surprised, as in the picture I imagined it to be on the rougher side. I really love it (for now), haven’t given it much time yet, I just got it…
What I appreciate most from my purchase was the fast and free shipping (who doesn’t like free and who likes waiting?).

There are few things seriously wrong with this company… and I am really surprised they are still on the market. 2 years ago– I bought a jute rug from them. I was very excited but unfortunately when the rug arrived — I smelled a very strong mold… like it was stored in a old, dump baseman or something… With 3 kids, that often have an allergic reaction — I wanted to return it. Unfortunately — I found out, that I can not return it, because it was unpacked. After few months– rug stooped smelling… and start falling apart. I was pretty upset– so I wrote a poor review on their website. You can imagine– my surplice– when today– after almost 2 years. I saw my review… at it has 5 starts. and an excellent opinion!
Seriously– that company not only offer poor quality products and customer service… but also manipulate people’s opinion.

We purchased a rug from them that looked good but wore terribly. Customer service’s solution was to give us a coupon that wasn’t even half the cost of the rug. After only six months the rug is unraveled in patches. We were disappointed both in the product and in the response from the company.

NOT ECO-​FRIENDLY BUT VERY TOXIC RUGS
I ordered a sisal rug that was marketed as «eco-​friendly» and «natural» The rug was backed with toxic very smelly rubber. I ordered on Amazon and the company requested that I pay the return. (after selling me a toxic item, I had to spend time re-​packaging it and pay for it?) These people have deceitful marketing. I am waiting for their re-​imbursment of 20% they offered since I did not want to re-​package and pay for the return.
Addendum: I have received the 20% re-​reimbursement. Customer service told me that the rug backing was «natural latex», to air it for a few days and that the smell would go away. The rug has been in full sun for 2 weeks (I live in CA) and still smells the same, just slightly less. I own 2 real natural latex mattresses and several pillows so I am aware of what genuine natural latex is. I have learned in the process of buying those that there are many different qualities of latex out there. Some eco and non toxic, usually quite expensive, and some processed with toxic chemicals that have nothing eco and are not safe for people sensitive to chemicals. That’s fine, if businesses know what they are selling and advertize honestly. This is not the case for Natural Area Rugs.

Came on time and was packed well but after only three days on the floor the rug started to fade and the sttiching on the corners unraveled. Would not recommend.

We ordered a custom sisal rug via their website. It was super fast, price was excellent, and most importantly, we love the rug! We have a narrow, long hallway so custom was the only way to get a seamless look and we wanted to make sure to choose a material that could stand up to high traffic. Natural Area Rugs has a lot of sisal weaves — just make sure to order samples in advance to see how they look and feel.