I purchased the groupon for full interior detailing with shampoo and exterior clean plus wax as well. This company contracts out to independent detailers who are the ones who show up at your car. The problem is that for every $ 100 you pay , the contractor is only seeing 1⁄3 of that money for actually doing the hard work of detailing. On top of that, the contractors are told to skimp on services that were ordered(just run a steamer over rather than shampoo seats, etc). MobileDetailing4U is a shady company that does not treat it’s hardworking contractors fairly and you will spend so much time waiting for them to arrive because they are overworked and underpaid. Forget the middleman and just call a local mobile detailer — you’ll have much better luck and service!!!
Sarah P.
Classificação do local: 1 Venice, CA
I really want to give the guy who detailed my car 5 stars because he did a great job, but the experience of the overall service was shite! I called to set up an appt and they promised me that they’d arrive at 9:30 am or earlier because I had a conference call at 10 am and would not be able to meet them if they were late. Annndddd they were late. I called twice but it went straight to voicemail and even emailed them. At 10 am I got a phone call saying that the guy was at my gate and that he had been waiting since 9:30 am — which was a complete lie, as I had been out there to check. The man on the phone kept insisting this and even yelled on the phone when I called him out on the lie. When I spoke to the guy who would detail my car, he admitted that he got stuck in traffic, which would have been fine if they had called and warned me. It’s completely unacceptable to blame the customer for your own error and further, to not offer some way to make amends. I missed my conference call dealing with this and I recommend you use one of the many, many other detailing services over supporting this company.