McDonough David A MD

For over four months, one of Dr. McDonough’s patients has tried to get a copy of his own personal medical records, something he is entitled by law to have. Securing a copy of his record is critical for purposes of securing disability insurance. Dr. McDonough’s office has refused to provide the records, saying that «it is not a priority». If you ever have need of your medical records, don’t count on this very unprofessional doctor or his staff to provide them. Neither Dr. McDonough nor his staff care about the harm they have caused to the patient and they are extremely rude.

Dr. McDonough is a wonderful doctor that truly cares for his patients. His business had a bit of changes the past year that made a bit harder to make appointments, in addition to office changes, plus not having the proper staffing to help him out but his service and care for his patients is amazing. I have been a patience of Dr. McDonough for the past 2yrs after seeing many uncaring doctor that couldn’t help me when I was seriously ill. Dr. McDonough truly saved me and my health is back to normal due to his time and persistence. I will definitely not go to any other doctor and I know more and every detail about my health because of Dr. McDonough. Only forewarning if you are intending to see Dr. McDonough for the first time, be prepare to wait! He does take a lot time with his patients but in my book that only shows that he cares, so have some patience! :)

«Dr. McDonough» is one of the most unprofessional people I have come across in my lifetime. After putting up with his inept staff and wait times of up to two hours, what finally made me realize that I would never set foot in his office again was what happened on my last appointment. After having waited for over two hours after my scheduled visit, the doctor finally entered my examination room eating a doughnut. He then proceeded to talk to me about the surgery I’d had in his office. When I assured him that he’d never performed the procedure on me that he was claiming, he continued to argue with me until he realized and then nonchalantly informed me that he had picked up the wrong chart. His careless attitude and lack of professionalism left me stunned. I urge others to do yourselves a favor and stay away from this poor excuse for a doctor.

I have been a patient for 15+ years and cannot recommend Dr. McDonough highly enough! The thoroughness of his care is unequaled in my experience. For example, My blood work is scrutinized for any sudden anomaly like most doctors but further analyzed for trends against previous tests to identify any degradation of my health. My doctor is a genius and exceptional in many respects. When there is a wait in his office, I know it is because someone else is benefitting from the same care and attention I enjoy. I won’t go to another primary care physician. Dr. McDonough is s tireless advocate for his patients. You won’t receive more supportive or thorough care elsewhere.

hey may be a bad business man and always late but the care is incredible and he’s brilliant. So you have to pick your battles and I chose to stay in his care and thank god I did. He has helped me through an incredibly tough time in my life health wise and for that I am grateful.

Service used to be impeccable years ago when the business was at it’s peak.
However, over the past few years, the wait time to see Dr. McDonough, and even Will — the physicians assistant — is just inconsiderate and disrespectful of their clients time.
Today I waited for almost 2 hours from when I walked in till when I walked out since no doctor was available. I asked for my refund and told them I’m not coming back. Will came out to apologize but enough is enough. This is not the first time this has happened — in fact, this has been an on-​going occurrence for the past few years — I stayed because I have history with this practice and they HAVE provided great service, but something has changed with their business/​client service.
The sad thing is, its like they don’t even care or realize this is a problem. I rarely see more than 2 — 3 patients in this office at any given time. and most of them are in the waiting room… so I can’t understand what Dr. McDonough and Will are so busy with when they’re all just hanging around the office.
The staff, while nice and friendly, are unprofessional and spend their time socializing, watching videos, listening to music and gossiping.
I was flat out told by one of the staff members that most patients accept that Dr. McDonough will run late, so they purposely show up 30 minutes past their set appointment to meet him on ‘his schedule’. I’m sorry, but I work a full time job and have deadlines and responsibilities to manager — not take half a day off to talk to him for 15 to 20 minutes over some random issue.

I have been a patient of Dr. McD. for about 20 years now… followed him from office to office, but now it appears that his staff has brought him to a new low, and he might as well shut down his shop. Yesterday I tried calling the office all day at different times of day because I needed to try to get a couple of prescription refills for BP medication (kind of urgent). No answer, and worse, the answering service spoke only of the former location of the office in 2012 on Roxbury, BH. For one thing, even if the office is not shut down, it is extremely dangerous and unacceptable for your doctor’s office to not answer calls all day in the middle of a regular week.
The pharmacy had been trying to get a response this past week on the medications in question… no response at all! I have been putting up with years and years of waiting up to four hours for so-​called «first appointments of the day» and have risked many, many parking tickets. There have been several times when I have had to walk out because I just couldn’t wait any longer. I’m not sure why I have taken this level of abuse for so many years, but I suspect it has been because McD. himself is a brilliant Dr.
I don’t know where he comes up with his front desk staffing, though. I have serious questions about so many of his patients being seen only a PA with little no oversight. And, OMG, the receptionist…
Last year, the blood lab that Vista Medl Partners was using went out of business, lost huge amounts of blood draws, etc., and patients were not notified about the situation. My insurance and I actually paid $ 100’s for work that was not even done… no notification for McD. s office. Terrible (and costly) customer relations by his office staff.
And that after the rather incompetent blood draw guy at the office has to stick me five times to get blood out of me. It all had to be done over, but I only found out six months later, and ended up paying a second time… unbelievable.
I feel like I’ve been betrayed too many times… going to another doctor, and I’ve checked the ratings thoroughly…

Dr McDonough is a very knowledge doctor, but he is, perhaps, one of the worst businessmen on this planet.
His poor staff can only make excuses for him. He is ALWAYS late at best. My last two appointments he didn’t even show up for.
He does run a massive amount of tests, which I prefer, but good luck with the follow-​up because you will have to go back and deal with the fact that your day is completely wasted.
I have seen him for many years, and will never go back because he cannot be relied upon.
My sense is that his personal life is a complete mess.
Very unfortunate!

My review keeps getting erased or deleted. I had the worst experience with this doctor that I have ever had with a doctor. I arrived to see him in the afternoon, and I was told he had called in sick with an eye infection early that morning. I was not called to advise me of this. I was told this only as I was being ushered in to see a Physician’s Assistant. When I said I wanted to see the doctor, I was rudely told that this would be the same as seeing him even though a PA is a glorified nurse. I came back a second time, and after waiting for over an hour, I saw the doctor. He recommended a large number of tests. The doctor who is the Director of Infectious Diseases at the largest hospital in LA told me that they were not good indicators of health and were unnecessary and a way for the doctor to make money. Another doctor who went to Harvard and Cambridge told me that his researcher, who had worked for McD was famous for running unnecessary tests. When I appealed to the business office about the cost of the unnecessary tests, instead of listening, they said that they were going to send my account to collections, even though it was just a week after I’d been in. Then I got called and threatened again about collection, which I understand is considered in the profession as harassment. The doctor who referred me to McD called him to make my case. I ended up having to pay just to avoid collection. McD also told me when I saw him that I was a diabetic. He wanted me to see his specialist for diabetic diets that very moment, for she was in the office that day. Another way to earn money. I went to the main diabetes specialist at UCLA and the doctor who is the infectious disease chair, and they both told me that I am not diabetic. BEWARE. McD has a huge suite of offices in Beverly Hills and has to find a way to pay the rent for he is the only doctor there.

After taking an 8 year hiatus from doctors, physical exams and blood tests, I decided to jump back into the game. I was well into my 40’s and I really just wanted to confirm that I was doing okay. I asked for a referral from a friend who works with a lot of doctors, and he recommended Dr. David McDonough. It took a week or two to get an appointment as a new patient, but it was well worth the wait.
Dr. McDonough is awesome! He is the most complete and thorough doctor that I have ever been to in my life and I know that he truly cares about my health. When I told him about my spotty medical history, he proposed a very thorough workup including specific tests for arterial disease and cancer screening. I knew that I wanted to take better care of myself, so I gave the green light for everything. Most of the results were great, some of them were not so great, but we are managing them as well as we can. I see Dr. McDonough every few months for follow-​up visits that I actually look forward to!
As far as the rest of the office goes, I have nothing but good reviews. Oscar is Dr. McDonough’s nurse & right hand man, and he is always friendly, helpful and knowledgeable. The office manager and receptionists are always happy to see me, and that means a lot. I am a big chicken when it comes to getting my blood sampled, but I have to say that the phlebotomists here are sublime.
The only ugliness that I have ever seen in this office has originated from my fellow patients:
I’ve seen patients scream at receptionists for all manner of things that are beyond their control, like higher-​than-​expected insurance co-​pays, longer-​than-​expected wait times, and having to schedule an appointment with the doctor to review lab results.
I’ve heard patients in neighboring exam rooms make a lot of noise because they’ve been waiting for more than a few minutes and they need to get going to their next appointment.
I’ve never once heard a patient complain about Dr. McDonough’s knowledge, experience, skill level or enthusiasm.
To be fair, I know that many of the patients who come to this office are ill. Many of them are seriously ill. Some of them are terminally ill. I have not walked a mile in their shoes, but I know that it’s not fair and I think that it probably makes them very frustrated and angry when things don’t go as planned. In my heart, I think that this is where most of the complaints come from.

Be careful. There used to be a LOT of really negative reveiws for this business here on Unilocal.But then the entire listing was abruptly deleted and replaced with this otherwise blank record.
VERY long wait times to see the doctor (up to an hour or more is not uncommon). Clue: Pay one visit and ask the person next to you how long THEY have been waiting.
Complaints, they don’t take kindly to them. If you complain about service, appointments, or wait times, their staff will tell Dr McDonough and he will tell you not to ever come back again. There used to be other reveiws here and elsewhere where it’s obvious that he does this a lot.
If and when you get to see Dr McDonough (they often pass you off to a P.A.), he’s actually a decent doctor. But the trick is getting to see him and not complaining about their screw-​ups.
Lesson here: BEWARE, and do a Google search for other similar reviews. There are plenty more doctors in this city that will treat you better.
(This doctor also does business as Vista Medical Partners).

I don’t know if the person who wrote the review before me is going to the same Dr McDonough? In my 15 years as a patient I have had nothing but the best treatment from both doctor McDonough and his staff. I have been ill most of my life and no doctor in my history comes close to this man. I would not be alive today without his care and medical wisdom. Sure I’ve had to wait but I have yet to go to such a great doctor and not waited. I have sent countless friends and family to him and we all agree, he’s the best!

Dear Dr. McDonough:
I have been a patient at your offices for close to five years, initially with Dr Reddi and then, more recently with you. During my time with Dr. Reddi, I was extraordinarily impressed with your office’s responsiveness, attention to detail and respect for its’ patients. More recently, while I have been extremely impressed with your attentiveness as a doctor, I have been distressed by the very distinct ways in which your office now treats clients.
On the most basic level, it has frequently appeared that your office is simply concerned with getting patients in for billable hours. On any number of occasions, after having simple blood work done, I have been required to book an appointment for results that could have been administered in a two minute phone call. Additionally, on recent visits, you’ve added a nurse, not someone I would have chosen to share personal information with, who handles the bulk of your work for you — including, often times, relaying the results, etc.
As I am sure by now you are aware, I have had more recent frustrations with what I perceive as a complete lack of communication, bordering on incompetence on the part of your office support staff. Recently, I called to have an existing prescription refilled. I spoke with Victoria Yeoman on five different occasions, leaving a message with all my information and requesting a call back, none came nor was the prescription refilled. Additionally, I had my pharmacy fax over a request to have the prescription refilled. No response. Out of frustration, I asked to speak with office manager Elaine Jacobson. I explained my situation and let her know I was as upset about the prescription not being filled as I was about the complete lack of response to my numerous messages.
She explained you have an office policy not to refill prescriptions if a patient has not been in for over a year. My last visit with you was in May, 2009 — three months from now. I explained that as a healthy individual with no history at all of any illness, it seems completely unnecessary that I should need to come in for an office visit more than once a year, simply for the purpose of renewing a prescription and that, as indicated above, I felt this was one of many recent events where I was left with the distinct impression your office was more concerned with finding a reason to bill patients than actually addressing their needs.
We ended the call with her promising to relay my message to you and that, one way or another, she would be back in touch to let me know the outcome by the end of the day. Two days passed with no return call until I had to track her down again. At this time, she simply repeated the information stated earlier, completely ignoring the core points of my call: 1) to receive an explanation of why it should be necessary for me to visit your offices more than once a year 2) why all my messages had gone unanswered and 3) my desire to make you personally aware of all of these things.
She again promised to investigate the situation and return my call. She did not. I called her again and she told me Oscar had phoned me and left a message — a fact which is simply untrue. When I expressed my frustration at this complete lack of communication she claims I raised my voice — which I did not, but which would by this point surely be understandable — and then hung up on me.
This morning, having left word for you yet again with Victoria with no reply — I called your offices for the purpose of having my records transferred to a new doctor and hopefully having the chance to speak with you and let you know why I had made such a decision. It was at this point that Elaine let me know I should have received a letter (which both laughably and ironically, I did not) that you had dismissed me from your practices.
I am at a complete loss to understand how you can respect yourself as a physician who claims to care for his patients without so much as taking the time to return a phone call to hear my very real concerns about the very real communication problems that exist in your offices.
I suppose there’s enough fat on the insurance log for you to make a generous living off of people in need, regardless of the lack of respect with which you — and your office staff –choose to treat them. For my part, I find that nothing short of offensive and truly shameful.