FedEx Office Ship Center

I needed to open a fedex account in person, as trying online failed due to their need to verify my identity because I was using a credit card. I’m fine with that, in this age of identity theft and fraudulent charges, I want to protect what little money I have. I walk in here, and it wasn’t too busy, but there was another customer service associate available, and she didn’t acknowledge me at all. I was standing there for about 5 minutes before she assumed I wasn’t being helped. Then one of her regulars or perhaps a friend walks in and she helps him first. I don’t really cared that I’m getting snubbed, I was here for a 2 minute transaction, and it turned into a 10 minute wait. Regardless, they opened the account for me without any problems, other than the fact that I told them to open it using my home address, not my temporary address, which they failed to do so.
Terrible customer service and incompetence will get you a bad review. Look at my account, I rarely give bad reviews. This is well deserved though.

Thanks for being so helpful! The staff was friendly and knowledgable. Rudy went out of his way to make sure I left with exactly what I needed! Check them out for great printing options!

«I’m so sorry sir, but we do not have work center computers here for customers to use.» My heart dropped when I heard those words. That morning, I had planned to commute to this location by foot peddling all 180 pound of my own there and further.
Print and fax was the main purpose of my trip. Yet, not a single computer was on site when I stepped in. It reminded me of that time, having a ring in my pocket, thinking that I would become a grown man after a successful proposal… only to find out that my then gf decide to stood me up and never ever return to my life… ok maybe not that dramatic.
They say that the grass is always greener on the other side, right? As I found myself in disappointment, my gaze slowly drifted from the soft office carpeted floor back to the payment machine. There it was. My fate. With Google drive. How did I not know that you were there all this time? Where have you been? It was meant to be and I knew it the moment my eyes meet yours.
As tears flow down my fat face, I immediately communicate with my Google drive account, upload and saved my document over the air. I trusted it. I trusted you. I know that I won’t need protection because I know you can be trusted, to be touched, to be used, to eject all those documents I needed. It was sexy. It was smooth. It felt just right. It was meant to be.
Afterwards, your faxing friend adjacent to you sealed the deal for us. Completed us. Was it fate? Was it meant to be? Was it love? Is this all we need? I guess it didn’t matter because it was that very moment. that was what we need.

If you get Ysenia at this location, it is better to just leave. She is the worst customer service rep I have ever encountered in my life.

I used the site to this store order from Walmart and this store is awful! I have been expecting for my packages to be arrived Friday and the Lady from the store refused my packages because she said she doesn’t have enough space for my packages. I am not planning on leaving my packages there for more than an hour but it so unfortunate that I am still waiting (Monday) for my packages to be arrived in another Beverly Hills FedEx store. If I didn’t use this store, my packages wont be delayed for 4 days.

If you’re in need to print copies off a USB, this place is spectacular! They have a handy machine that makes the process SOOOOOO easy for you. It’s like copy magic! And if the machine has trouble processing your order, as it did with my order when I needed to print copies of a photo after it printed my document copies, there are two lovely ladies that take care of everything for you from the back office. Even though this store is small, it’s full of BIG personalities and I will most definitely be back whenever I need copies done again :)

This is the WORST place ever! Do NOT go here! I almost got FIRED because of them!
The worker did not send everything I gave him and the manager was not even apologetic! They did NOTHING for losing irreplaceable items!
I went here last week to ship something for work. I had tapes in one hand, and photos/​paperwork in the other. I told the worker that I wanted to send both. He offered to package it, and I said yes. BIG MISTAKE!
I asked him to send both in the same package and he said sure. I filled out the address label while he packaged it, and then sent the package, thinking he did the simple thing I asked. NOPE.
The next day, my work called and said they did not get the photos/​paperwork in the box. I called the FedEx back, and the same worker answered. He said that he did not remember me giving him photos or paper!
I had him check everywhere in the store and it was not there. I spoke to the manager, who did NOTHING. He did not even apologize! He just kept saying that the items weren’t there.
I went back over there and even checked their trash! But they said there had already been one trash pickup that morning. Those were ORIGINAL photos that were lost (including a baby picture!), and I got the blame for it. My bosses were NOT happy, and I don’t blame them!
I WILL NEVER USE FEDEX AGAIN! I’ve heard several people have issues with them, and now I know firsthand how HORRIBLE they are! Especially this one on Olympic Blvd!