Escrow of the West

I cannot praise enough the quality of service and professionalism you get at Escrow of the West. Once you use them you understand what sets them apart from other Escrow Companies. As a Real Estate agent, me and my clients are consistently kept updated through the entire transaction. Questions are answered instantly. Problems are solved with solutions. Files are closed on time in a seamless manner. It is without a doubt an incomparable experience with the utmost level of a knowledge and expertise topped off with an amazingly friendly staff. I recommend them without hesitation or reservation. They are my first choice and my ONLY choice each and every time!

When it comes to escrow companies you will not find a better escrow company who cares about their customers. I have been doing business with Escrow of the West since day one. If you are looking for an escrow company that has experienced escrow officers no need to look anyplace else.
If you are doing commercial or resdenital you will you be one happy customer. I highly recommend Lynne Davis for all you’re escrow needs. If it is short sales or any kind of real estate transaction you are in good hands.
I never had one bad experience using Escrow of the West for my real estate needs. They have two location one in Beverly Hills and one in Woodland Hills. Hands down they care about their customers.

Working with Stephanie Demars and Escrow of the West has made our job so much easier! She is professional, thorough and has an uncompromising work ethic. As high-​producing agents in Los Angeles, finding an amazing escrow officer to facilitate your closings is essential and Stephanie is just that!
Stephanie and her escrow team are so on top of their game when it comes to paperwork and making sure everyone is in the know throughout the process that our clients find the experience to be effortless. She is magic! Our team has closed countless deals with Stephanie Demars and Escrow of the West, and I have to say we always get glowing words of praise from our clients about how great the customer service is and how easy escrow was to work with.
We highly recommend her!

They are quite rude and very unprofessional. They cannot do things on time and there are too many cooks in the kitchen, as a client you can never get a straight answer. I was warned about them but didn’t listen

I must say that Escrow of the West are on top of their game. They are very responsible and pleasant to work with. They have excellent customer skills and are always there to assist you with your needs even outside their usual work hours.
I would STRONGLY recommend them to people!

This company always goes above and beyond the expectations of both myself and my clients! Today they helped complete one of the more difficult closings I’ve had with nothing but steadiness, patience and professionalism. I HIGHLY RECOMMENDED them! This client required a short escrow and there were so many things that could have killed the deal but everything went perfectly!

I am a loan broker and my office has used Charity on numerous occasions. She really is a cut above the rest and her customer service is outstanding.
I would highly recommend Charity as an escrow officer

I heard that escrow could be a nightmare and that signing day could take forever. I actually had pleasant experience. I was fortunate to have Cliff Young assigned to my case. He was very knowledgeable, gave me lots of tips, and has a great sense of humor, which is always welcome in this process.
I will definitely seek out Escrow of the West if I ever sell my home!

I received excellent customer service and was impressed by the highly knowledgeable staff. I definitely recommend this company for all of your Escrow needs.

I use Escrow of the West for all my Real Estate transactions. They are amazing and do a great job. My escrows always run smoothly and the people that I work with there are professional and really know what they are doing.

I have had the pleasure of dealing with Lynne Davis and her team representing both Buyers and Sellers. I have to say they are on top of their game, responsive, and pleasant to deal with — EVEN if you need something outside of the traditional 9 – 5 hours.
They were helpful with client questions on the Escrow package, and I always felt my interests as well as my clients’ were top priority to them. I look forward to the next transaction (s)! Thanks!

The Silver-​Milstein Group at Keller Williams Beverly Hills has been using Escrow of the West for many years. We have done business with all the large escrow companies in town and none of them hold a candle to the quality and level of customer service and professionalism that we experience with every transaction. At every level, from the receptionists to the operating partners, we get amazing attention, fast and accurate responses and quality work that is hard to find anywhere else. In ever deal we negotiate, we fight to use Escrow of the West as we know what an asset it is to have an escrow company that you can count on! I would recommend them to anyone with confidence!

They are TERRIBLE! Unless you are an expert home buyer I wouldn’t work with them. As a new homebuyer they were the worst in communicating any form of information to me. My escrow agent was working with an assistant and they do not seem to communicate with each other at all.
I was required to find a homeowner’s insurance company for them to order the insurance for me and very little initiative was taken to order it, which resulted in a delay in our escrow close. The delay then affected my movers, and appliance deliveries and so much more that I no longer have the energy to explain.
In general they were ineffective at providing me with instructions to get things done. If you are filthy rich where you can quit your day job to hold escrow’s hand to get the job done of closing escrow then by all means, this is the company for you. Unfortunately for me, I need my day job and after working a long day I do not wish to get the run around on the biggest purchase of my life.

We just closed an escrow with Escrow of the West and they were incredibly unprofessional. They were unresponsive throughout the entire process and they did not prepare us in time for close. Unfortunately we ended up closing 5 days later which cost us over $ 1,000 in extra interest and taxes. They refused to compensate us for their mistake and were extremely rude. STAY AWAY from them. Insist that your broker use someone else.

We used Escrow of the West at the rec of our seller. Not thinking there was much difference between escrow houses we didn’t think twice. We ended up falling out of escrow and had to fight with Escrow of the West for almost six weeks to get a return of our funds. The consistently emailed us docs that no longer applied as we had signed and physically walked in a cancel of escrow form– and this went on. and on. and on. How is it possible they can be so. unprofessional and incompetent?
Last week they claimed that my husband had come in, picked up the check, couldn’t deposit the funds, so they wired it to his account. Scary enough– this wasn’t my husband. After a chaotic frenzy of calls trying to determine if this was fraud or not of OUR MONEY– they finally realize that «Oops, we messed up the escrow folders. The man who came in was Armenian and he looked like your husband, that’s why were confused.» Umm really? You don’t check addresses of escrow accounts or IDs or Escrow numbers? That’s the biggest BS excuse I’ve ever heard. Not to mention the fact that my husband is Irish… ?
So after hammering them to get the check ready, they inform us it will take a day or two to put together. Seriously? I tell them we’ll be out of the country and won’t be able to pick up– but to hold it for us. Today, my first day back, I get a rude, «We left you a voicemail and never heard back so we dropped it in the mail.» WTF. All in all, I KNOW they delayed this entire process to hold on to the funds for as long as possible so they can earn the interest for six weeks. Well played Escrow of the West.
I cannot recommend AGAINST them enough. They are rude, curt, incompetent, and I fully believe dishonest.

I was purchasing a house and the sellers agent insisted that we use this escrow company. Against my better judgment I agreed and the nightmare started at that moment. They were very rude, did not get back to me on time and very expensive. They had clear instructions from me and the seller in writing regarding a credit that was due to me and they ignored that entirely and held the credit in their account for 4 months and I finally got paid after spending around $ 10,000 in attorney fees and going to mediation. Never never never use them or Gail who is one of the managers. They are a nightmare and should be banned by the DRE. I have sent letters to BBB and have told them all about this so called firm.