Donchka Travel

I should have done this a while ago but anyway, here it is. We had Donna book our last 2 vacations for us, both went off without an issue, the first was Hawaii, I had been there before so I didn’t really think much about it. Even though Donna did indeed go out of her way to make sure we has a good time and everything went well. A great experience to say the least.
Our second vacation Donna set up for us was Canada/​Niagara falls, I can’t say how glad I was that we had her sort it out for us, it was all the little things you have no idea about when going to another country or just somewhere you have no idea about that she handled perfectly. From the airline tickets to confirming we got the room with the view we were looking for to the shuttle from the airport, I can’t say enough about how big a difference this all made to the ease and enjoyment of our vacation. Everything was well explained and well documented, nothing left to question.
We will definitely use her services again in the future.
Thanks!

Nice people, they were helpful when trying to plan our travels. Ask them to check different dates for better pricing.

I know in the current age of technology, a lot of us book our trips online, but let me tell you why I won’t be doing that now. Donna was superb. I was planning a trip for 7 of my friends for our 40^th Birthday Celebration. Work schedules, kid schedules — it wasn’t easy. But once we decided Mexico was where we wanted — Donna got to work. I can see pictures online, but only someone as experienced and knowledgeable as Donna can hear what we’re looking for, and tell us exactly where to stay and not stay — based on our needs and individual personalities. And not just what resort to pick — she knows exactly what cities, and what beaches are best for your needs. It’s all paradise, but not every paradise has what makes you feel like you’re on vacation. Her suggestions and choices were on-​point. And we were all extremely impressed at what she was able to deliver for our somewhat restricted budget. Arranging to get 7 ladies from 4 different cities to all arrive with no incident — is truly shocking. From the moment we stepped off the arranged shuttle van, and were greeted with our first (of many) cocktails, the trip just kept getting better. By the end of the trip, all 7 of us vowed to come back again — with the men next time… and Donna will be the first one we call. Thanks again for an amazing trip, Donna. I know we never would have had such an easy, amazing vacation if it weren’t for you!

I had Donna at Donchka Travel set up my honey moon to Punta Cana, she took care of everything from A to Z, all I had to do was pay.
She got me the best hotel with a great rate, set me up with a great airline and gave me amazing tips on what to do and where to go.
I can’t wait to set up my next vacation with them!
PS. I checked prices on the internet before I went with Donchka and believe it or not their prices were better!

A travel agent who takes the time to explain what is on offer, listens to your preferences and concerns, and then books you into one perfect hotel after another, train ride, flights and car rentals is really hard to find. Not only did Donna arrange for the best trip I’ve taken for a decade, she also arranged for fabulous accommodations for my nephews on their respective honeymoon’s in Thailand and Paris. It doesn’t get better, or more knowledgeable than Donchka Travel!

I have worked with Donna a few times now for business travel, I work in the entertainment industry and I own a business in health and wellness. I’ve also made personal inquiries for travel plans with Donchka Travel. Donna is so easy to work with and takes care of everything!!! Professional, fast, efficient and a great attitude!

We booked our first Hawaii trip thru Donna and we had the pleasure of getting absolute excellent customer service!
Five stars aren’t enough to praise her professionalism and dedication to what she obviously enjoys at its fullest and that is servicing her clients! We highly recommend Donna for all your travel needs!
Cesar & Regina Calderon

I would definitely recommend Donna as a travel agent. She has been just about everywhere in the world (literally), so has been able to give me recommendations based on her personal experience. She really tries to get to know her clients and what their needs/​wants are so that she can provide the best travel experience for them. Donna just planned my honeymoon (the second vacation she has done for me) to Puerto Vallarta and was able to get us a good deal that included extra perks that we could not have gotten if we booked ourselves through the web (ex– honeymoon packages, jacuzzi on private patio, transportation to and from airport).

Donna does a great job taking care of her clients. I used her for my honeymoon booking and then, recently approached her to help with a Caribbean holiday. She listened to all of my needs and got back to me in a timely manner. She had also been to the hotel where I wanted to stay and has several helpful recommendations for day hikes and boat trips. I highly recommend her.

Donna is the BEST. She is super sweet, knowledgable and up to date. She has been planning all my trips for the past 6 years and they have all been great. She is always available, you can call her any time of the day. She travels a lot so she is always current, you ask her any question regarding any destination and she has the answer for you. Travel agents like Donna with great personality are hard to find. She is AMAZING.

As a life long traveler I could not be more skeptical of using a travel agent.
As far back as I remember I have traveled with my family internationally and through the US. I love traveling so much that I worked as motorcycle tour guide in Spain for two years organizing and leading tours. With my experience the thought of using a travel agent had never crossed my mind.
My life leaves me very little time to plan a trip let alone a 30^th birthday adventure with my amazing girlfriend to South America. After a close friend recommended reaching out to Donna I hesitantly called, after our first 30 minute conversation I had faith that she had a good idea of what I was looking for but honestly was still hesitant and picturing a package vacation. I was wrong, she exceeded my expectations in every way! I had given her a price point and specific desires, she met the price point and gave me a less and more expensive option as well. Me being a difficult person of course I wanted to mix and match and find other places, no matter what I brought up Donna had a helpful honest answer.
In the end we put together a unique trip that was tailer made to fit my expectations and for a price that I could not match no matter how many hours I spent combing deal sites.
I give Donna a full recommendation and thank you for the making me feel and showing that she cares as much as I do about my trip.

Donna is a superb travel agent. She always goes the extra distance in making sure your trip is the best ever. No surprises when it comes to working with Donna.

Donna knows travel period. She is highly attentive, and knows the world intimately. She has always found the best prices and amazingly matched our utmost desires with our budget. She is highly recommended.

Donna is a great travel agent! She knows how to put together an amazing European trip. She will send you to uncrowded amazing places that you will never forget while keeping within your travel budget. If you have a problem, call Donna and she will fix it — anywhere you are in the world. Even if she is traveling herself.
Donna has sent me on a cruise, several trips to France (including helping me with a fabulous château), and we are now planning a trip to Italy. Donna has helped dozens of my friends with travel plans.
Destination wedding? Call Donna. Second Honeymoon? Call Donna. Need to put up 100 of your closest friends right here in LA, call Donna.

Just got off the phone with her. Initially I was so excited to have found some one that seemed so nice and knowledgeable and could make this whole shopping for a honeymoon easier and less stressful on me… Then two things went wrong:
#1 (the red flag) I explained I wasn’t sure if an all-​inclusive was right for me since I don’t really drink nor eat meat. She told me to go EP (non all-​inclusive) and then quoted me at around NINE THOUSAND dollars!?! I told her at that price why would I not just do a sandals all inclusive for four thousand? She then goes «Oh. so that’s your budget. four thousand… that’s okay… nothing wrong with that…» in a derogatory tone. what??? why WOULD something be wrong with that??? even though my budget is much higher I didn’t feel the need to tell her as she was clearly trying to judge me based on my budget.
#2 (the hell no, good bye) She tells me «You know, you’re not going to like this» and starts rambling and beating around the bush about how I’m doing my own research (um, what bride wouldn’t look up honeymoons???) and reading blogs about it (right… it is 2012, we all read blogs) and that she’s going to have to charge me $ 100 (she initially told me it’s completely free and she makes money from the hotels only) that she’ll apply later to the hotel when I book with her. I asked her why she suddenly would be charging me $ 100 for being an informed consumer? She was literally trying to punish me for being an informed consumer and not an idiot she can squeeze more money from. She goes on to tell me that I will probably not book with her etc etc. um, hello, I’m calling you for your services! and then she tries to refer me to someone else because what else could she say to that? that was clearly what she was doing. I told her no thanks! if they’re doing business with you, I clearly need to stay away!
This woman also went on about a few things related to money. She clearly only wants to help people who can spend lots of money (sucks for you Donna, I was one of them) and that really bothers me. I want someone customer service oriented, not someone who is just trying to squeeze money out of you. I am really offended at how she judged me and I hope all you Unilocalers take this to heart. BE AN INFORMED CONSUMER!!! AND DON’T LET PEOPLE LIKE THIS TAKE ADVANTAGE OF YOU!

Donna is wonderful. She has planned many vacations for me and I have referred her to friends!

Donna listens and really molds the trip to your wants and needs. She gives personalized service and goes out of her way to make sure you are happy. She responds to questions immediately and you never have to wait long for the information you are seeking. She is a consummate professional and I highly recommend her. When I plan to travel I don’t hesitate, I simply pick up the phone and call Donna. You’ll be pleased if you do the same.

Donna is the ultimate professional and was a great help when my friend and I went to Prague, Vienna & Budapest two years ago. All of our flights and hotels were in place, an the itinerary she prepared was easy to read and very complete. She even booked our train tickets for our travel between the cities, and gave us a timetable so that we could decide before we left Los Angeles which trains to take to maximize our time in each city.
Since my friend spoke only a little German, we felt much more at ease having Donna make all of our arrangements. When we arrived in each city, everything was as it was depicted, and the hotels were in good areas, which was important to us as two single women traveling alone.
I can’t say enough about Donna, and will happily use her again in the future.
LAQ
Los Angeles

Use Donna for many of my ski trips. Very attentive to my needs; checks all the options so I know my travel package has been shopped. Has some great deals. Also gets good hotels and rates for my business travel.