Highlander Roofing

I’m writing this review on behalf of my parents who don’t have access to a computer. They had chosen this roofing company due to the recommendation of a neighbor who later regretted doing that as she had major problems with her roof as well. My parents unfortunately got the worst roof in their entire lives. It leaked from day one due to the abysmal quality of the construction. First there was a leak in the dining room, then the living room started leaking as well. They had a ten year guarantee but having that didn’t help much as they had to keep calling the owner of this company, Robert Colquhoun, to come over and fix his faulty work. Mr. Colquhoun repeatedly avoided the calls and didn’t get back to my parents. I finally had to step in and threaten the owner with complaints to the Better Business Bureau and the Attorney General. I left a very angry message on his answering machine, something I really did not like doing. He finally got back to my parents and told them I was a bit harsh with him! He took his sweet time and it eventually took him a year to fix the multiple leaks.
Well, the repairs didn’t last long as the leaking came back in the dining room, and new leaks developed in two of the bedrooms, the kitchen, and the garage as well. My parents got so fed up that they ended up spending more money to have these leaks fixed by another company as they had no confidence in Highlander at this point. They didn’t want to go through the hassle of trying to reach Mr. Colquhoun and even if he did fix the leaks, it probably would have been crappy work with the leaks returning once again.
So do yourself a favor and avoid this company at all costs. They do shoddy work, they don’t honor their guarantee, and the owner is a total creep who doesn’t answer phone calls when he doesn’t want to fix his crappy work.