This is our second party we had there and again they did an amazing job! We just had our sons Christening there this past weekend and everything from the staff, food, dessert, the hall it self was top notch! We used the in house DJ Tim and what an amazing job he did. Kevin was our host and I had a few special request and and came through without a question asked. Looking forward to our next party there!
Abby N.
Classificação do local: 1 Massapequa, NY
So Im from Brooklyn& don’t have a car and been relying on my mother-inlaw to drive me to wedding venues. Well at 5ish my mother-inlaw calls saying we need reschedule my 6pm appointment by an hour so I call and politely ask to reschedule and I literally get yelled at! This new hall is not gonna last w/that attitude. Prior to that they called multiple times to confirm and i kept speaking to secretary saying I confirm. I kept getting irrate voicemails from same person who yelled at my named Bill(I believe he’s the manager) about not calling back to confirm(I did it 5X). I was 30 min late w/my dj yesterday because my fiancée got stuck@work& they accomedated. Swan Club was very welcoming, polite, friendly when I took a week&half get back to them. They said anytime we want to come in do so and he’ll try be in and if not feasible for him(Greg) some1 else any time in day any day of week«24 hours day &7days of week. «He further stated we are here to accomedate. With Bill in Hartigan Manor he just yelled top of his lungs how he is already going in to hall and has a 7pm appointment. Thanks for showing me your poor service so we don’t waste time seeing you. I can take my money elsewhere where me and my guest are treated with respect for same price. Theres so many more established more polite catering halls in Nassau County to not have to subject to such abuse.