Priddy Clean Chimney Sweeps, Inc.

I had a complicated project so I called three different people to get opinions and estimates. Priddy clean gave me a good price and they came recommended from a friend. So I decided to go with them. Christina was my contact person. She was very knowledgeable and responsive. I’m not the easiest person to get in touch with and she was persistent. They re-​lined two stacks and re-​framed the opening to the fireplace. It was a complicated project. They came when they said they would, called when they couldn’t come and were efficient when they were there. I was impressed with the work and the way the job went. My experience was positive and I would recommend them. Especially Christina! She was great.

Reasonably priced and good service.

Excellent, they contacted me the day before to let me know the driver would contact me when they would be 30 minutes away, they were very professional. They were clean and thorough. The representative adviced me about other problems that need to be fixed but did not pressure me into buying. I will use them again.

HORRIBLE SERVICE STAY AWAY !!!
I hired these guys to come out and clean my chimney which at the end of the job the tech said that a house with out a fireplace or a oil furnace didn’t really need it but since I did the job I owe $ 150 so I paid, As I am standing outside I happen to see that the company does other work besides just chimneys they do stone work, I had ask them to give me a estimate on pulling out a old exhaust fan and a window and filling it up with bricks… The tech said $ 500 i said great when can we have this done he said as soon as tomorrow .the office calls me and says we can set you up for 9am I said fine see you then. then I get a phone call saying that we can come out today I said perfect they should arrive around 2pm so I took the day off work to wait, they then call me again and said that there is a thunderstorm coming we can not come out today we will be there in the morning i said I understand and said ok see you in the morning, morning comes and then i get the phone call that they are looking at different stores to match the brick 12 pm comes by and I get a call from the manager and said they cant find the brick to match but they will get back to me shortly never received a call I call around 4pm and asked for the manager she comes back on the phone and said they just found the brick and that they dont think they could come today maybe on Saturday at 9pm .(so my question was how would of they came yesterday and did the work if there were no thunderstorm if they didnt have the brick, two days wasted … Saturday the installers show up with the wrong color brick and says that they under charged me and that they would not do the work unless I paid $ 675 and that they had the wrong color brick so they couldnt do the work So I called the manager and asked whats going on she verified what the installers were saying and that she really didnt want them to do the work and to have some other company to come out and do the job since we got off the wrong foot… I stated that I have wasted three days now and she said sorry and hung up the phone… they claim they are a family owned business they are scammers and I hope this helps for people out there with your decision when picking out a contractor… I also wrote an email to the owner with no luck in response… so I probably left things out that should be said but I am very pissed off right now so STAY AWAY FROM THIS COMPANY… BAIT AND SWITCH KINGS… AND THEY DONT HONOR THEIR WORD AT ALL !!!

I had an excellent experience with Priddy Clean this past weekend, who painted my chimney. The guys were very professional and did a wonderful job, making the chimney look like new and at a very reasonable price.
I’d used Priddy Clean once before, and they did a very nice job with my chimney cleaning. A good number of people in my community have used them for their chimney maintenance needs as well, and I’ve heard nothing but good things from my neighbors about the service they provide.

There are two Priddy Clean’s on Unilocal,so making sure to leave the same review on both. We called to have our 1920’s home chimney cleaned in anticipation of using it over the winter. We had just moved in a few months prior. The technician did arrive on time; and reportedly did a very cursory examination of our chimney. Unfortunately, my wife and I were not home at the time, and my in-​laws were given the bad news that given that the flue lining was original, it and the boiler lining would have to be replaced to the tune of $ 6000. There was no explanation as to what was wrong with the original terra cotta, why the price was so expensive, where the defects were, or what the implications of using the chimney would be. What was most surprising is that despite saying the liner needed to be changed, they went ahead and cleaned it! If it was going to be changed, why charge us to clean the chimney??? We did not receive a call from the person who came to our house, the message was delivered to my in-​laws with a big estimate.
I called the next day to speak with the owner of Priddy clean and was informed that this technician does a thorough job and if he says it needs replacing then it needs replacing. Again, he could not give me a good reason for replacing it (other than it was the original fireplace), especially since the previous owners had been using the chimney without a problem for many years. When I asked about the safety implications of using the chimney he advised that he wouldn’t do it unless we wanted to risk burning down the house or poisoning our family. What a hard sell, and a strong desire to get a 6K, despite not giving very good reasons about what was wrong with our chimney in the first place.
Finally, I decided to get a second opinion, and in 15 minutes and a camera going the length of the chimney we were told that our original lining was in perfect condition and there was absolutely no problem in using it.
Priddy clean was dishonest with us and tried to sell us something we did not need in order to make a quick buck. I would not go with them for chimney cleaning services if you have an old house because they will try to convince you something is wrong when it isn’t. I’m glad we got a second opinion because that saved us thousands.

My problem was resolved. Hooray!!! Giovanni is the tech that resolve my issue. Thanks a bunch. We love using our fireplace without getting backdrafts of smoke in the basement. Ask for him by name if you want a quality job out of the Bethesda office.
Story
The problem was diagnosed as poor drafting. The Giovanni demonstrated the issue by lighting a piece of notebook paper and placing the burning end near the opening of the furnace flue. He explained that the smoke should be drawn up the pipe. He then disconnected the furnace exhaust and repeated test near the end of the stainless steel liner installed by the first technician. Same result. One quick inspection of the top cap and he had a plan.
Remove the entire liner and all the insulation. Install new liner, insert a T-​connector at the bottom and connect the T to the furnace exhaust. He candidly stated that the previous installer did not do the right thing. Poor workmanship caused the issue and a quality job could have resolved my problem.
After the reinstall, Giovanni repeated the draft test with the burning piece of paper. WHAT A DIFFERENCE. After the T-​connector was installed, the stainless steel liner draft was strong and consistent. Fire, ash and smoke were pull up the pipe.
After every thing was buttoned up, Giovanni asked that we start a fire in the fireplace. Then, he waited for 1.5 hours while the fire burned. He would check back every 20 minutes to gauge the progress, but then he would just sit in his truck. Eventually we all (Giovanni, his assistant, me, my wife and family) declared success.
Giovanni, Thank you. It seems like a small think. Most homes do not even have a fireplace. I am just happy our operates safely.

The service I received was perfect from beginning to end. Not a single hassle. They took a little under 3 hours to clean and sanitize 11 vents plus my dryer vent. They even showed up 1.5hrs early so I get some time in my weekday back! Ask for Ismael Funes to do your service!

Avoid these dishonest people at all costs.
They have:
1) broken the ridge vent on my roof
2) broken the outside water line/​pipe twice.
3) never fixed the inital issue they were hired for (reline and fix smoke)
What I asked them to do, paid them to do and what was never completed:
–repair outside water line
–install smoke guards in both smoke boxes
–reline of both flues (inspection showed some issues with where there were fires inside the flue)
–installation of the proper flue liner insulation (tech mentioned they need to use a different insulation when installing the flue liners)
–installation of different, better sealing top dampers on both fireplaces (these dampers should seal better and keep rodents out as well as keeping smoke out)
–seal around chimney flashing
–seal outside bricks from leaking
–fix issue of smoke entering house whenever there is a fire in the fireplace
Now the ridge vent is also broken and needs to be replaced. I will be contacting the better business bureau since you all have not responded to any of my last emails about it.

I hired the firm to repair a dangerous situation with my fireplace caused by another firm’s defective repair work (I also wrote a Unilocal review regarding that situation), which left smoke pouring out of my basement fireplace when I lit a fire in the upstairs fireplace.
Priddy quickly diagnosed the problem and completed the repairs as promised. My tenant reports complete satisfaction with the repairs.

Total Rip Off! Do NOT waste your money!

I am selling my home, i spoke to a realtor about the things i need to do to prior to putting my home on the market.
i was advised to have a home inspector to look at my home, i was advised to have a complete chimney inspection and the deck needed some attention also.
I contacted Priddy Clean Chimney Sweeps & Air Ducts to inspect my chimney, i was told there was water damage and cracks in the liner.
I signed a contracts with them, my chimney is brand new now, with a new stainless insert and cap.
i found out that they do other types of renovations also, i used their services for several other jobs in and around my home.
Their crews are very professional, efficent and they leave no debri once the job is completed.
Thank You Christina…

I hate to pile on but the other reviewers are right. They seem shady because when I called to have my chimney swept they canceled twice due to ‘people calling in sick’. Finally arranged a time for someone to come over. They came in with a vacuum and I went to go walk the dog. I was gone for no more than 10 mins. They were waiting for me when I got back because they had already finished. The guy explained to me that I had a hairline fracture in my back wall of my and I needed to get the back wall and floor of fireplace replaced for $ 650. I called my buddy that builds houses in Bethesda and he told me this is not true. There is a metal shaft behind the cosmetic wall and the crack doesn’t matter. BTW: the 10 minute cleaning was $ 210. Terrible.

We called Priddy to inspect leakage into our attic around the base of the chimney (water running down the outside of the chimney into the attic). We were told the problem would be fixed by replacing the crown, which was cracked, and by remortaring all of the bricks (in the portion of the chimney outside). We scheduled the work and Priddy was a no-​show for 2 consecutive appointments. We would have cancelled but they already took our deposit! They finally showed up to do the work and after the first hard rain, the leakage was just as bad as before we dropped a lot of money on their «repair» work. After multiple attempts to get them back out for an inspection (3 times), they finally showed up and tried to blame the leak on the roofer. They also watersealed the chimney outside and inside the attic, saying that the workers who did the chimney repair «must have forgotten to do that.» They took video of what they said was the «roof problem» and promised to email me the video to share with my roofer. After 3 ½ weeks, and about 4 follow-​up calls I have yet to receive that video. In addition, after they watersealed the chimney on visit #2 and our first hard rain afterwards, the chimney is not leaking nearly as bad indicating that the problem was their failure to finish the job the first time, NOT the roofer anyway! I have never worked with such a nonresponsive company before and would highly recommend that you look elsewhere. This company is terrible and does shoddy work.

Shadiest people I’ve ever done business with, especially the owner Jerry Priddy. My experience with them is way too long and horrible for me to share but trust me, you do not want to do business with them!

Do not do business with them. They are shady with the pricing: the guy who came to the door tried to renegotiate the price that I had already confirmed on the phone. They didn’t do all the things they said they would in their ad (my chimney still has no cap). They didn’t do any outdoor inspection. It seems that their cleaning business exists only to scare you into buying a stainless steel liner.