LuLu Florist

Needed flowers quickly and Lulu’s surpassed all expectations. The arrangement was beautifully done and delivered as I requested. Although I live in Jacksonville, Florida my
daughter and her husband live in Bethesda. They are incredible and have earned my business
forever. Walt Gage

The customer service from LuLu’s is incredible. After selecting LuLu’s based on a quick google search for a florist near Walter Reed, I ordered online with LuLu Florist not expecting anything after clicking submit payment. To my surprise, they gave me a call to discuss the order, and delivery instructions. They assured me they would figure out the logistics of the hospital as I was unable to give them specifics of which building. I got a call about an hour later again from LuLu’s not only confirming the delivery, but a personal update on the patient. I was overwhelmed, especially since it was good news! I do not know the name of the man who delivered the flowers, but this was the best customer service I have EVER received. I can’t say enough good things, and I hope LuLu reads this and knows how grateful I am for that confirmation phone call which turned my day around!

I saw a picture of the flowers I sent and they were perfect. Believe the reviews, these people do an amazing job.

Had to last minute order some flowers from across the country. Called at 3pm local time and they were able to do a same day delivery. Very friendly and speedy! Definitely recommend!

I’ve had several flower delivers over the past few years from LuLu’s, and they’ve always done a fantastic job. The flowers have always arrived when expected, the arrangements are beautiful, and the delivery people have always been friendly. They also have called and left me a message to let me know the flowers were delivered and where they left them, which was nice given that I live in an apartment building and don’t always get package notifications. I would definitely use this florist for any flower needs in the area. Two thumbs up!

I was very impressed with the service of this flower shop. I ordered flowers for someone in the hospital, and someone from Lulu’s called and left a message to tell me that they had delivered the flowers and saw the recipient walking down the hall so they thought he may be feeling better. That was so far away above and beyond I will certainly use them again.

I could not be more pleased than with this shop! And I am a tough customer always looking for perfection. I asked for a dozen long stemmed pink roses in a box and if I could have the vase wrapped separately. No problem! Can you take a picture and email to me? No problem! They looked so gorgeous. Layed out so neatly in a white box and a big pink bow on top. I was so thrilled. Security wouldn’t let them in at NRC so they called my daughter to arrange delivery to her home! Then they called me to let me know. Perfect!!! I highly recommend this little shop if you want to be pleased. Thank you LuLu and Liz.

I’ve used this florist on two occasions. Both times, I was genuinely impressed with the timeliness of the delivery, their communication and attention to detail. LuLu takes the additional steps of confirming the order directly, and then confirming each delivery. All in all, their service is very much at a personal level and definitely appreciated.
This most recent time, I wanted to include an extra gift to mark an anniversary. LuLu Florist was most accommodating and accepted the gift delivery in order to include it with their flower delivery. It worked perfectly, so the recipient got the gift and flowers together. This is an extra level of service that wasn’t expected and shows just how much they are willing to go above and beyond. It definitely makes me a satisfied (and impressed) customer.
Outstanding! I will definitely be using this company again. Thanks!

ordering from California for a Bethesda friend and wanted something special. Nothing 1−800-Flowers. They delivered! Absolutely gorgeous!

With one day’s notice, Lulu Florist delivered in a big way!
The incredible new PassionFish Bethesda restaurant had a pre-​opening party on September 12 and I wanted to send a beautiful arrangement to them.
The only request was that it be colorful and… no aromas or smells that would interfere with the food being provided.
The flowers were front & center at the restaurant and they were beautiful !
The phone experience was professional, easy and very satisfying.
I look forward to calling Lulu Florist next time as well ! thank you,

A wonderful experience ordering flowers for my 10 year anniversary. I ordered online and they came on my doorstep on time. I would be a little worried about the flowers staying well in the outside heat, but they turned out wonderfully.

I was the happy recipient of a lovely birthday bouquet. The delivery person phoned me to tell me the arrangement had been set by the front door — I was actually home but didn’t hear the knock as I usually have earphones in. I appreciated this extra degree of care offered by the delivery person. The flowers were fresh and beautifully arranged and have lasted a long time. I wouldn’t hesitate to order from this florist or recommend them as it’s clear they go the extra mile to put a smile on a customer’s face.

I’m such a huge fan of Lulu’s. We had a great experience when they did our wedding flowers. We had a consultation with Liz, who asked great questions and listened to our vision for our wedding. We received a written quote that was within our budget. We had scavenged rustic antique bottles from various places, and she really liked the idea. We delivered the bottles a week before the wedding, and the arrangements they did far exceeded our expectations. They were all unique and beautiful, and the flowers were very fresh. The bouquets and boutonnieres were also gorgeous. Our colors were lavender, green and cream, and the variety of flowers they used all coordinated perfectly. We could not have asked for a better florist, and I highly recommend them.
My recent purchase of a birthday arrangement for my husband arrived less than two hours after I called to order them, and I received a call from Lulu letting me know that they had been delivered. The arrangement was beautiful, and again, much more than I would have gotten anywhere else. We have gotten great service and beautiful flowers from Lulu, and won’t use anyone else.

BEWARE! These folks are not honorable. I purchased 2 bunches of tulips for local delivery. They charged $ 60 which was exorbitant but they were the closest florist to my friends’ house. When I saw a picture of the floral arrangement, I was really disappointed. It was poorly done-​looked cheap. I called to complain, they said they would refund a portion of the cost, but never did.
Stay away or get ripped off.

My boyfriend got me silly flowers. He spent $ 74 dollars on a bouquet with Carnations and Hydrangeas. For $ 74 the bouquet looked subpar. The hydrangeas that were in it were miserable and tiny. Only two nice full bloom bunches. The carnations were great.
But even worse was the presentation, the bow it was tied with was squished… I can make better bows than that. They left a piece of plastic and rubber band tied to one of the stems.
It was pretty but definitely not worth $ 74.

Called asking if they would deliver to Walter Reed and they said «Not today.» So we hung up. I was pretty confused at first until I realized there were poor weather conditions in Bethesda that day. I called back and asked if she could deliver when the weather improved and she said yes she would. She was very friendly and assured me they’d make a beautiful arrangement and deliver as soon as weather permitted. Looking forward to her receiving the flowers and I was happy with the customer service I received on the phone!
Update: my friend received the flowers and sent me a picture. They were pretty, but for $ 50 I definitely expected more than what was sent.

Lulu Florist did an amazing job for the flowers for my mother’s funeral. Apparently, if you are Chinese, Lulu is the ONLY game in town for producing beautiful flowers with Chinese ribbons and arrangements suitable for Chinese customs.
The floral arrangements were incredibly beautiful and they can do extremely large arrangements, wreaths, and spreads, in addition to regular bouquets.
I don’t know the pricing, but the care and arrangement they did was amazing. 10 stars.

I’m thrilled I found this place. My mother is a florist, so I’m picky when it comes to getting my wife flowers on special occasions (shit, I’m that guy). Flowers looked great, well put together, no gaps and smelled great. Ordering on the phone was easy. I’ll be back again soon.

Walked in on Valentine’s Day and immediately drowned in a wave of cynicism… because everything was so damned pretty.
Bah humbug.
But really: clean and well-​lit shop tucked into the business strip on the corner of Woodmont and St Elmo. The fact that my allergies didn’t explode my face on first pass is a good thing. Super friendly service despite the definite bustle of the holiday, lots of fresh flowers arranged in buckets inside and out. The owners were so easy to work with when I asked for something not listed on their website (flower petals in a specific volume and shades). Eyeballing the bamboo arrangement as a belated CNY present to myself!

This is one of those cute boutique flower shops that you see in the movies that you want to stop by whenever you’re in the area just to chat with the friendly owners and pick-​up whichever flowers they recommend, for no special occasion, just because it’s a tuesday.
My whimsical trips did expand further. We ordered flowers for my sister’s wedding and they were nothing short of fabulous, and affordable too. I also brought my mom here to pick up flowers for a funeral and they recommended the perfect one. So they’re flexible, creative, will give you an opinion if you have no clue, accommodating if you need it, and just really nice people that you don’t get to meet very often anymore.