KVS Title

We did not have a good experience with the DC location. They never followed up by sending us any of the closing documents we signed, and they ended up losing our closing disclosure. Our mortgage was in jeopardy, and we had to re-​sign the CD three times (no clear instructions provided) until the lender had what they needed to move forward. I would never use them again.

There was an error on the first document we reviewed, however it was caught by the representative of KVS who was adamant to make the correct changes and was very open to exploring concerns and answering all our many questions. Positive experience.
*KVS asked me to post this review only after I expressed it was positive directly to them. I would recommend KVS title, however the amount of positive reviews here may be biased.*

I’m never ever going to use this company ever again. I’m writing this on the eve of my closing, and KVS Title has yet reached out to me to inform me on my options on insurance or even what to bring to closing! Believe it or not, no one from KVS has presented options for title insurance or surveys, or called me once! Do I bring a cashiers check? On top of that, this place isn’t isn’t cheap either. They are easily ¹⁄₃ more than others after asking around from agents, lenders, and title places. Sadly, I came to KVS Title only because I’ve worked with the attorney previously from North American Title thinking I might get better service for my continuing. This is will the first and last time…

Highly unsatisfied with KVS Title’s service. First, at settlement, the attorney was not friendly and simply wanted to rush me into signing papers. It was after I stopped at each page to read what I was signing, he briefed the contents. Second, after moving into my new place, I found out that the money I paid for the home insurance at the time of settlement was never paid. After several calls, emails and runaround with all different parties (insurance company, my realtor (Lise Howe) who suggested I use KVS Title, lender), KVS Title finally acceted that they paid the wrong insurance company! It took them 2 whole months to reimburse me. Because of their error, I had no insurance for sometime!

My husband and I relocated to California a few weeks before closing. I was afraid this would cause some difficulties but Camille Wagner was extremely courteous, helpful, and very responsive. She was more helpful than the real estate firm that I used to sell my property.
However, the post-​closing was not as pleasant. The closing took place in the DC office but the paperwork was not sent to Bethesda in time for the wire transfer to be completed. I’m disappointed. Why were the documents not sent back to Bethesda by courier? Now we have to wait until Monday for the funds but the buyer was able to take possession of the property. Whatever.

KVS Title was extremely knowledgable, responsive, and diligent in our recent purchase transaction of a Capitol Hill rowhouse. We could not have been happier. We recommend them to anyone looking to purchase a home in the area.

KVS was unresponsive, and when they were responsive they only partially answered our questions. We felt like our transaction was not at all important to them. We showed up at closing with a list of questions that they had failed to answer. For the biggest purchase and investment of our lives, we expected much, much more.

I’ve only bought or sold a home a few times in my life so far, plus a few refinances, so I don’t have a lot of experience with title companies. Yet, somehow, until now, the settlement and dealing with the title company was always a huge pain, with missing paperwork, surly closing attorneys, and a host of other problems.
This was the first time this wasn’t the case for me. We worked with Katie on the closing of our new home, and she made the whole experience as stress-​free as it could possibly be. She was friendly, attentive, and helped make the closing experience relatively smooth. Even when we ended up having to wait two hours for our seller to arrive with the funds he needed to bring to closing, Katie was on top of it, checking with the banks on the funds, checking with the seller, and making sure that we had everything we needed to close on our new home as soon as possible and with no surprises.
We actually walked out of closing remarking at how much we actually enjoyed the experience. So how could I not recommend them highly? I don’t plan on moving again anytime soon, but if I do, I hope we can use these guys!

Some of the people that I dealt with at KVS were helpful and some were not. Overall, the unhelpful people made the experience more difficult, complicated and stressful than it had to be. I would not use them again. Biggest gripes included a pre-​settlement processor with an attitude that had to be reigned in by a more senior person, misspellings on the settlement documents, and a missing document that held up settlement on the house I was purchasing.

let me help you prevent making a big mistake. just do not use kvs. they are difficult to get a hold of, unhelpful, and made our real estate transaction just painful. we used them to purchase our house. when we sold our house our buyer chose a different title company and they were soooooo much better we wished we went with them… we just thought the way that kvs was handling everything was just standard… until we saw interacted with the sellers title company…(our buyers title company answered the phone, emailed us papers early, easy to schedule… friendly! …pretty much the opposite of the people at kvs.)

Wow… completely sleazy lawyers! They refused to provide any advice on a post-​settlement dispute and wouldn’t return calls or answer emails. I’m not even sure what their purpose was in being at closing if they refused to intervene in such matters. Totally unprofesssional!

We used KVS Title for a recent closing based on our real estate broker’s recommendation (they have a relationship with our broker’s company). The staff were very friendly, helpful, and prompt in responding. At the closing, their representative was extremely organized (she seemed like she had 4 arms given the dexterity of moving papers around and pointing out where things should be signed). It was much better than other experiences we’ve heard about or seen. They were very well priced (much less than the estimated pricing that our lender assumed for a titling company) and even had a gift bag with complimentary champagne!