Dunkin’ Donuts

I love this place– the manager is so friendly, always with a smile. The place is spotless!

I went here twice the first time was on a busy weekday and the staff and service were great
However went there today with my family on a Sunday night 830pm and the staff were RUDE and impolite

Friendliest staff ever! They toasted my bagel to perfection! Manager made my drink personally.

Such a friendly staff. They always have the best coffee. Nice décor. They always make sure that you leave with a smile. It is a great place to stop by.

Insane location on Cordell St. Co-​located donut and ice cream parlor makes for extremely long wait times if you are here for either. Fortunately there are two separate registers.
Baskin Robbins is also known as 31 flavors, but there is also s selection of froyo and soft serve ice cream too.
Yummy for summertime heat.

Super cute DD! Great layout and décor. This place was poppin’ at 10 am on a Monday. The line was longish, but not terrible. My coffee was made perfectly and quickly. Too bad this DD isn’t my regular one.

Such a very nice place! The manager was so friendly and kind. Foods and drinks are so delicious and they have many kinds of ice cream. The manager introduce me about dd card, so i can have a free drinks with each 200 points. Come there and enjoys!

I came here on a freezing cold day in December because I wanted to grab a coffee and do some work while I waited for my cousin to get out of work. The workers and manager are extremely pleasant. They asked me if I wanted to heat up my cheesy bagel twist which has never happened in any other DD I’ve been to because they are usually very inattentive. But this particular Dunkin’ is well kept and well managed.
I cozied up in a booth corner, set up my laptop and enjoyed my coffee and bagel twist. The owner came up to me and asked if everything was going well and he apologized that the place wasn’t warmer inside (even though it was perfectly fine to me!). He asked what I thought of the holiday decorations and we made some small talk. He told me he’s a happy person who tries to make the interior happy and pleasant to be in.
I could tell he enjoys what he does and he wants others to have an enjoyable experience. Great service. Standard fare. A+!

I usually grab coffee and breakfast at a nearby deli, but they’re closed on Sundays. My Sunday backup was always Starbucks, but decided to find other possibilities in the area as well. Despite living a few blocks from here, I never realized this Dunkin’ Donuts (DD, for those not in the know) existed! The storefront is tucked in a bit and not super obvious unless you’re paying attention as you walk by (I’m particularly oblivious, so maybe nobody else has this problem). I haven’t been to DD for years, but I’ve given it a try since I discovered it in Bethesda.
I usually wake up earlyish on the weekends (7−9am), and I’ve never seen this DD particularly busy at that time of day. The cashiers have always been polite, and I’ve always received my correct order quickly so that I can get on my way. I’ve been most excited by the discovery that DD offers almond milk for their lattes– most places only offer soy as a non-​dairy milk, so in my opinion, that gives DD bonus points in my book. I’m also a sucker for their iced tea. Their breakfast sandwiches are also pretty tasty, but not as filling as breakfast sandwiches I’ve had from elsewhere.
They do have carriers, for which you order 2+ drinks. However, my only complaint is that they don’t have the stopper splash sticks that Starbucks has. This means that when I carry my latte the third of a mile back to my apartment in the carrier, a good portion of my latte gets spilled everywhere. Maybe this isn’t important in other areas where people tend to drive to get their coffee, but for a location in Bethesda– where a lot of people walk to get coffee in the morning– this is particularly important for customers. It’s enough to make me think twice about getting a latte here on the weekends. However, having almond milk *almost* cancels that out.

Suuuuper close to my apartment, and I walk past here every morning on my way to the bus stop. It is hard to resist the temptation to stop in daily, but I’ve been good about it so far. Free wifi, and it’s pretty roomy for a Dunkin. My only complaint is that they got my order wrong – and charged me for tater tots that I did not receive. Of course, I didn’t notice until I was on 495. Alas, Dunkin has much better coffee than Starbucks, always and forever.

This Baskin Robbins (I don’t eat donuts, so cannot comment on the DD part of the store) is like a little oasis in Bethesda. For those of us who just want a good inexpensive scoop of ice cream on occasion, this is the place to get that in downtown Bethesda. Fro-​yo and gelato have their place, but so does good ol’ American ice cream! On my two visits here the employees have been friendly and helpful, and the ice cream tasty. What more could you ask for?

This is a great place that fills up on weekends. Still, the counter service is fast and friendly. This particular store occasionally send out paper coupons and can also process payment electronically if you have the DD app. The indoor seating area gets a bit loud – don’t expect to study /​read here – but there a few tables outside. This DD is located slightly off-​street, so its easy to miss.
Will def return.

Food quality is consistent with Dunkin (also is a Baskin Robbins) and the restaurant is clean.
Tips for studiers/​those that want to hangout: Seating outdoors and indoors for studying. There are a few outlets to charge your devices and this is the latest place in the area to study (Starbucks closes at 9, this dunkin closes at 10). There is also a public bathroom.

This is the friendliest and cleanest Dunkin Donuts/​Baskin Robbins I’ve ever been to. The store is small and the layout is a bit awkward, especially if there’s a crowd waiting to get their coffee or ice cream. But it’s so close to my office and the staff is so great that I wouldn’t dream of going anywhere else (I’m giving you the side-​eye here Starbucks).
Since they’ve opened I’ve been here at least a dozen times. Maybe two dozen. I highly recommend downloading the Dunkin Donuts app for coupons and for payment. The staff here knows how to use it and won’t be confused when you pull out your phone to pay. They make my coffee exactly how I like it and the donuts have always been delicious. I’m usually in and out but they have seating and free wi-​fi, so a longer coffee break may be in my future.

This is both dd and and baskins and robins. Dunkin doughnuts had food as well. Our glazed doughnut was as to be expected for .99. I would give 5 stars but it took 10 minutes for me to get served. It’s reasonably priced. Great place to take kids for sure. The layout is fun and there is a lot of room. It’s Clean as well. Has outside seating. Ice cream birthday cakes are available as well.

I have chosen dunkin donuts in the past for their fast and friendly service. Unfortunately, this new one (and the one by the Bethesda metro) have disappointed me to say the least. To the MANAGERS… please, use common sense in selecting your cashiers. The past 3 visits have been a nightmare resulting in long lines and waits because the cashier did not understand a simple order. I actually had to physically take a pen and paper to write down my order for them. I don’t mean to sound racist or ignorant, but customer service goes out the window when the cashier doesn’t speak the official language of this country. I would suggest you include a basic language test as part of the hiring process. That will create far less stress for all parties involved. I would have definitely put one star but the coffee is so strong and yummy I had to add the extra star.
Dunkies, please fix this recurring problem otherwise I will be taking my business elsewhere!

I’ve been to this location a couple of times, when I’ve been pressed for time. They are very hard workers and I quickly obtained my food. My donuts and coffee were great, as they are at other Dunkin Donut’s. I’ve met the manager and employees and they have provided me with good customer service and were very friendly.
The location I have to say, is quite unique. It seems to me, they got a bad deal with getting an entrance behind this new building’s generator, or whatever that gigantic electrical thing it is to the right of the entrance. I was actually disappointed when Smashburger oped up because I thought that Dunkin Donut’s had canceled. It took time before I noticed that it had opened up, but was behind that electrical box thing!
The interior designed space is well utilized however and the workers have concealed the generator tactfully and keep it clean. The seating arrangements are great and I’ll have to bear in mind they have a Baskin Robin’s as well!