Carol Heil Lcsw C

I can only imagine that the negative reviews here are from people who didn’t give Carol a fair shake or enough time to connect on a personal level. Plus they sound like therapist-​hoppers, which is more about them than the therapist. Ladies, if you’re looking for a wizard or a saint, you might want to consider writing fantasy instead of living a normal life in this imperfect world.
I’ve been seeing Carol for at least nine years and couldn’t be happier with my experience. Her mind works in a way that mine just doesn’t and her compassion is above reproach.
She’s helped me through multiple addictions, traumatizing family history, custody battles, relationships, and much more. Carol is outstanding at offering real advice for real problems (IF you want it… she’ll only offer advice if you ask). Most therapists use the ‘what do you think you should do’ or ‘how do you feel about that’ party line instead of connecting on a human level and responding to your genuine need.
These days she’s my sounding board, like a big sister that seems to know intuitively what I need to hear before I do My life and relationships are so much healthier since I’ve known her, and I rarely find myself needing intensive therapy anymore as much as her listening ear and down-​to-​earth perspective.
Remember, like any relationship, it takes a little time to connect with someone. But she is absolutely worth it!

I couldn’t agree anymore with Ms. C. I saw this review before I made an appointment with Carol hoping that there would have been some changes. I also couldn’t find any other counselors in the area that were accepting new clients so I settled for Carol. Huge mistake! Carol makes it very clear that she is only in the business for the money. Her clients are prioritized and treated differently depending on how much they pay. When I asked her why she does this, she responded, «I have 2 offices to pay for and 2 kids in college» Carol does not respond to any phones messages or emails unless it is regarding payment. She responded to my email about payment in 10 minutes and has ignored everything else.
Carol usually runs 5 – 15 minutes behind with her appointments. She won’t take that away from your session time. So if you have somewhere to go afterwards, plan on getting out 15 minutes later. Carol has an extremely poor memory. Most of my sessions were spent repeating details of my life because she could not remember what I had told her previously. On a few occasions, she was extremely pushy about getting me to talk about things that I was not ready to talk about. It felt like I was being forced into doing something I didn’t want to do. If I didn’t comply, she would threaten to drop me even after I explained I wasn’t ready to talk about difficult events in my life with her. I tried to force myself to open up a little bit. Her reactions were so dramatized (ie, shocked, surprised,) I felt worse about the situation. I never walked out of a session feeling good.
Meanwhile, I start looking for a new counselor. I called Donna Firer LCSW and explained how horrible therapy is with Carol and I need to find someone new. Later I found out the two are friends and are gossiping about what I said to Donna Firer. This woman and her colleague have no respect for the regulations/​ethics of their profession.
Seeing Carol was a total waste of my time.

Carol is probably the LEAST professional psychotherapist I’ve been to see, and that’s saying a lot because we are talking about a rather large sampling — LOL. Truth be told, I am a bit of a female Woody Allen.
I had three sessions with Carol. The first two were okay, but I found myself repeating details a lot — people’s names, etc. I figured I’d give it some time to see if she had a bad memory or if she’d catch on.
But during the third session the building maintenance people were doing construction in the office next door to Carol’s. And it was loud, really loud. During the session, she turns to me and says, «This is going to last for about an hour.» Um, um, um. «Do you think that perhaps you could have called me in advance to cancel the session given that neither one of us can hear a word the other saying?»
Clearly she knew about the noise in advance. IMO, a professional therapist would have ended the session there or called the client to cancel. Nope, not Carol. In fact, during the session she was completely distracted and had her body partially turned to the back wall where the noise was coming from. Yet when I complained to her about how unproductive this session was afterward, she completely denied that there was a problem…
Of course she wanted me to come in to pay for another session to talk about MY reaction to the noise.
I decided to give it one more shot and was going through a difficult time. Carol just couldn’t get it together to reply to my email requests for an appointment in a timely way. When she finally did reply she said something like «I’d love to talk with you.» Okay, great. Good to know after nearly 2 weeks of trying to get in touch. However, she failed to provide a day and time for when that might happen. What therapist agrees to an appointment, then doesn’t know to provide a day and time for the appointment? Feeling really annoyed, I sent several emails sequentially just to annoy Carol. Not my finest moment, I admit.
That’s when Carol told me (via email mind you) that I need to work on my interpersonal skills. No sh-​t. Why does she think I’m going to a therapist to begin with?
At that point she still expected us to talk a few days later. Um, no. Healer: heal thyself.
I told Carol that my lack interpersonal skills still don’t change the fact that she was completely unprofessional in her handling of the situation, and that it was really bad form for her to attack me especially via email.
Carol never apologized or acknowledged the problems on her end. Done. Good-​bye, lady. I guess now I can only aspire to Carol’s finely-​honed interpersonal skills which seem to include license to criticize a client via email.
I’ve often thought psychotherapists go into practice to try to fix themselves. Here is a clear case of that.
(By way of background, I came to Carol through the work she and several colleagues do on weekends involving family constellations (Bert Hellinger). I’ve done tons of this work with a very gifted facilitator. Carol’s colleagues succeed only in spite of themselves. Hellinger’s model is that powerful. But their facilitation really kinda sucks. One of her colleagues, Betsy, is perpetually about to end a constellation because she doesn’t know where to go with it. The other, Mary, is just grouchy and completely misses key components of how constellations are supposed to be set up.