Bethesda Generator Systems

Though it has taken a while to work through our generator issues, and yes, we had to keep calling them (a good sign as I guess as they are quite busy) wanted to give kudo’s to Reggie and the staff at Bethesda Generator for helping us get some non warrantee item repair covered with the manufacturer.

Because Pepco were/​are having so many problems keeping the electricity on during storms — high winds; I decided to purchase a home generator. The manufacturer (Briggs & Stratton home generators) suggested 3 companies for the install and Bethesda Generator was the «only» one out of the three that I could successfully contact. They were very professional and cleaned after the work was done and took the time to show me how my new generator worked. After conversing with some of the guys, to my surprise, many of the workers are retired from Washington Gas. Since my generator runs off of natural gas from my home, I find that being a plus. I just purchased an new RV that I want to store the RV in my backyard as opposed to paying for storage at a storage facility and again, I called Bethesda Generator to move the generator from its current location and once again the price was right… The glorious moment was last year when the lights were out for 3 days and I was the only one on the block with A/​C in the hot summer as well as lights and a hot shower… The neighbors were lined up on my front porch asking to charge their cell phones and get out of the heat. In the event that you are considering having a home generator installed; Bethesda Generator Systems are the best! Hands Down!
Daved

Unanswered phone («I’m away from my desk or on another call…» A likely story!), unreturned messages («…and I’ll return your call as soon as possible.» Hah!), failure to show up when scheduled (Scheduled for 11AM on a Friday. Showed up unannounced the following Monday.). I signed a contract for maintenance with Holt Electric at exactly twice the price Bethesda Generator Systems was proposing just because Holt answered the phone and returned calls.