I was working in DE for the summer, and didn’t think to bring my bike with me. Went down and talked to Mike l, walked out that day with an awesome new Trek. Great price and great customer service would highly recommend this shop to anyone no matter your riding history!
Kate M.
Classificação do local: 5 Great Falls, VA
Bicycle Connection is the most amazing bike store and I have been to several here in Delaware and also around the Washington DC area. Mike is fantastic he is patient, totally knowledgable and best of all does not sell you unnecessary things. Their prices are more than fair and I have now bought two road bikes here that were great bargains and he took an incredible amount of time with me fitting them not once but many times. Randy is also very helpful and personable. Both of them have patiently answered all my novice questions without once making this mature woman feel stupid and silly. I can’t rate this store high enough.
Blair W.
Classificação do local: 5 Baltimore, MD
Mike at bicycle connection really saved the day for us! We were going to ride up to Rehoboth from Ocean View and the seat on my old huffy mountain bike wasn’t cutting it. He popped it off and replaced it with a more padded spare seat he had in the back. It made for the ride to Rehoboth a lot more comfortable. He also adjusted the seat on my girlfriend’s bike. I recommend stopping in and checking this place out!
Jame k.
Classificação do local: 5 Potomac, MD
Came to Bicycle Connection with a broken cable on a very old bike. Mike fixed it in a few minutes, charged me very little, and steered me away from higher priced brake shoes. I’ll be back again.
Bobby H.
Classificação do local: 5 Bethesda, MD
I misplaced the hitch that connects the half wheeler tandem to my road bike. None of the bike rental shops in bethany beach had tandems for rent and weren’t very helpful. And although Bicycle Connection didn’t have the exact model, they were able pull together a few parts to give me a very safe and working solution so I could ride around bethany with my child in tow.
Claude J.
Classificação do local: 1 Ocean View, DE
I made the unfortunate mistake to have my bike repaired at this shop. Not only did they charge $ 47.00 for 15 minutes work they didn’t even tune the bike for that absorbent price. They don’t publish thier labor so I was shocked when paying the bill. It should have been around $ 20 max. When I complained that the chain was still chattering they told me how to adjust on my own and finally adjusted on my return trip. Don’t use this shop and as there are several other shops in the area.
Nesha O.
Classificação do local: 1 Washington, DC
Terrible customer service. Bought a bike pump from the place which was difficult to use so we wanted to return it. When we brought it back the man wouldn’t allow us to return it and called us stupid for not knowing how to use it. My father is and engineer and used be pump and said it was poorly made. He snarled at us and told us to watch the YouTube video and wouldn’t give us our money back. So rude, we will never be coming here again, and based on their one star review neither should you. Bicycle connection is a defamation to Bethany beach.
Jeff M.
Classificação do local: 1 Elkridge, MD
My daughter has a neck injury and wears a neck brace. For months she’s been able to participate in no activities. The one activity she can finally do is ride a bike. So, we decided to look here for bikes. While shopping for bikes, one of the employees decided it would be funny(I guess) to make fun of her because she wears a neck brace. After she was reduced to tears by his insensitive actions, we bought our bikes somewhere else. We recommend you do the same unless making fun to people is amusing to you as well.