Midas

So first off I wanted to say that I did read the reviews prior to taking my car in. This shop came highly recommended by a friend & family member that used them recently. I must say, I am so glad I did take my car there because they were super friendly, funny, nice and even picked me up and dropped me off (no other mechanics I know have that service). They cut straight to the chase told me what was wrong, what needed fix, gave a couple recommendations and all was good. I did what was needed and on my merry way. Car is working perfectly fine. I highly recommend going to Berwyn Midas.

Where do I even start with these bozos…
Recently came in for a brake job (rear pads/​rotors). While they had my car, they broke my Headlight Switch because they claimed they didn’t think the lights would shut off even AFTER I told the manager/​desk clerk they would and AFTER we both saw the lights shut off at the same time. Guess he didn’t pass the info along. They proceeded to try and charge $ 135 to fix THEIR mistake. Having never worked on cars myself previously, I decided to take a whack at replacing the Headlight Switch myself. Result? Only 5 minutes of my time and $ 60. Sad they wanted to over charge so much for something THEY broke and weren’t supposed to fiddle with in the first place.
Moving along…
Brakes still made an odd «reverb» sound. Took my car into another automotive lot to find out the pins on one of the brake pads where work was just done by Midas were put in backwards. Unfortunately another family member had similar happen to her in the past at this same location; leads me to believe someone on staff here doesn’t know how to properly put on brake pads, which is fairly pathetic for a Midas (or any automotive repair shop for that matter).
Don’t trust these guys with your car for any reason. Save your time and money and go elsewhere.

This summer I took my car in to have the AV repaired. Of course, i was told there were two things which could be wrong w the AC, the condenser and some inner core tube inside the system. the whole dashboard was dismantled and put back by the tech. I paid over $ 1K, and the AC never worked. Upon returning, the mgr said he forewarned me about the other part getting ready to fail any time and could not repair the problem unless i spent about 600 more to replacr the condenser. I refused. I did come back a couple times bec when I moved the plastic vent flaps, they collapsed, and they tried to say my car was like that when they got it. I never filed a complaint with the BBB or Lisa Madigan, but I might. I will never return here and I advise u to do d same. I cant dispute that the receptionist was super nice, but the manager was stubborn and cold hearted in charging me so much money for nothing. I took the car to Grand Tire & auto afterwards and Chris had the techs do a free inspection; they had me put on a pair of yellow tinted glasses, and showed me where the dye was leaking at… obviously, Midas was out to rip me off. I highly recommend Firestone=Grand Tire & auto, for they are the most honest team i“ve encountered thus far. DONT TAKE A CHANCE, DONT GO TO MIDAS IN BERWYN! PS, when I drive something inside my dashboard rattles, who knows what they did in there. I just hope my airbags work if i ever have a car accident. If they dont deploy, i hope my family files a law suit agaonst them for wrongful death.

Been going to this shop for over 10 years. Staff is knowledgeable, honest (how rare is that these days), and always up front about time needed to work on the vehicle. They use QUALITY parts, not the cheap stuff, and do the job right.

Last week the manager that I talked with finally called me back to apologies for not calling sooner and letting the matter slip. He also took responsibility for the damages that I had pointed out to him and ask to have the final bill for that repair submitted to him so the shop could pay for it. I did thank the manager for the offer to pay for the body fix. I’m glad that they took responsibility for the damage and for that reason I giving them a higher star rating.

I’ve been here once for an oil change, and I knew that my car needed some work done. Not only were they super-​helpful about explaining everything that needed to be fixed (and even walked me out to the garage to show me exactly what was happening), but they didn’t pressure me to do anything. In fact, I had mentioned we were considering getting a new car in the future, and he suggested I do that rather than make the repairs! Wow!
We then purchased a used car, and when we started to have problems with the brakes we took it to these guys. My husband went this time, and he said he had a great experience, too. They explained everything and made suggestions for other repairs that should happen, but there was no pressure.
Definitely give this place a chance!

Love love these guys. Seem very honest. Very quick. Place is very clean.

I have to say, I have had VERY good luck with mechanics since moving to Chicagoland 18 years ago (body shops? not so much)! When I moved out to Berwyn, I was wondering where I would find my next mechanic. A close friend, ken, recommended Midas. I thought they just did mufflers and brakes, but they’re pretty much full-​service mechanics! Bill and Tom are such nice guys – totally not out to rip you off like some I’ve heard of. In fact, I took my car in for a major tune up, and Bill called me at home an hour later to tell me that my transmission fluid was really F-​ed up and I might want to find out what’s up with that before I pay him to tune up the rest of the stuff. Luckily it was no big deal – just a flush –n– fill from Aamco (as opposed to a $ 1000+ rebuild). So I brought her back to Midas to get the rest done. They’re great! And they don’t treat you like a dumb girl (unless you act like one, maybe). The Chicago mechanics I loved are at Bob and Son Car Care on 31^st Street, just in case you were wondering. Before that it was Right Way on Damen (by Irving). That changed owners years ago, but George, the old German man who used to own it told me to get a new car before mine killed me. So I did! Now that’s a good mechanic!