Craig’s Shoes

Visited this cute shop with My Mom. They have high quality shoes, a large selection, and really great prices. The staff is also knowledgeable and super friendly.

I was in need of a cute but comfortable heel for work and figured it would be an all day shopping exercise in futility. How wrong I was!
I try to shop local when possible so my first (and last) stop was Craig’s Shoes. They had a pretty generous selection of comfy yet cute shoes, I tried on a few pairs, and being that I have such great taste, the ones I wanted were a little out of my price range. I was just about to settle on a different pair when the man offered to take20% off! Well I obviously bought them and I’m so glad I did. I have gotten so many compliments on them already!
I will definitely be returning to make many future purchases, the service and selection were great and everyone was quite friendly.

I have a hard time finding shoes that — A. I like, B. fit right, C. are comfortable, and D. are affordable. Craig’s Shoes always has just what I’m looking for. When we had a longer than normal winter, they were the only shoe store around that still had a good selection of winter boots. The service is top-​notch. Shoes can be pricey-​but oh so worth it. Dansko is my fav new brand of shoes! Sometimes you can get lucky with the clearance tables also and find a pair for cheap! They also offer discounts for repeat customers, just check out the back of your receipt. Oh, and sign up for their emails because that’s how you find out first about sales!

So a year and a half later I want to amend my first review. I’ve been here a couple more times since and the service has been fine –but it’s definitely the selection that has kept me and my husband coming back.

Great shoe store. My mother brought me here as a kid, and I now shop here as an adult. Sales people are always friendly and accommodating. The last time I was in they had to special order me a pair of boots, and I’m glad I waited for them. They have a customer for life.

I live in Bucktown, I am a young adult, I want to look good, I have problem feet. I also hate staff that follow you around. I like this place. Good quality, good selection, nice staff, great service. I’ve gone here several times, I love Dankos and Born shoes. I will return.

I ordered 2 pairs of $ 100 shoes online… Craig’s Shoe Store price was 4 or 5 dollars cheaper on each. Did I make a mistake? Yes. It took over 2 weeks to get the shoes… I called several times and staff was very lazy and uncommitted about when I’d get them. And I hate the fact that 1) the phone number posted on the website is NOT the phone number for «online orders.» No, it’s an actual retail store. So staff put me on hold forever while they helped customers (or whatever). Then they finally gave me the ‘online order” phone number, and it, too, had a (708) area code. So this company doesn’t even have a 1 (800) number! It’s just shocking how incompetent they are. The website did NOT say they were not in stock, so I’m not sure what the hold up was. I imagine that their retail stores are asked to ship online orders and their staff doesn’t want to bother. So I finally got them over 2 weeks later and one pair had obviously been worn. They were scuffed, marked and scratched. These are $ 100 shoes. I was so mad that I e-​mailed their customer service staff so I can return them. Oh, and they don’t have any set up to do returns, so I (luckily) had printed out my own invoice when I ordered them (so that I could call and call and call them)… so I’ll have to use that. Why? Because there was no invoice in the box with the shoes! I think they do this on purpose so you feel you have to keep them. They also say free shipping and free returns on their website, but this is a lie. When you read the fine print online about returns, you find out that you (the customer) has to pay to return them AND when they receive them, they credit you MINUS the original shipping to send you the shoes. That’s right, you are paying to get them sent to you AND send them back – even if the stuff is wrecked (like 1 of my pairs of shoes was) or they come weeks and weeks later. I would say that this is the MOST UNPROFESSIONAL place I’ve ever done online business with. So disappointing. I will never, ever, ever buy anything from them again. They are just bad, bad, bad, bad, bad. Bad!

Nice little selection of shoes. I was going back here to cop a pair of Tims I saw in the store and a pair of casual boots for the winter. But the Manager & Owner did not like me taking photos to put up on Unilocal!WTF/​WTH!
So I am done with this one. But may make one more appearance to get those Tims; they were my price; but didn’t have my size. BooHoo.

Very disappointing service. In the past the sales staff seemed more knowledgable and upfront. There is a good selection of quality brand shoes in the store. However they frequently don’t have my size (41 euro not that unusual). I almost exclusively wear Dansko clogs and the sales person brought a size up because they were out of my size. I told her they were the wrong size and she said they could order them. I was then wanting to try another brand sandal and they were tight to try. I checked the size and they were a size too small. I said the size was wrong and she told me they run big. It really felt slippery at Craig’s today. The only reason I gave them 2 stars is because of the large selection of shoe. I think the days of the good shoe stores with good sales people no longer exists. It’s too bad; I really would prefer to shop locally.

After hearing good things about this store, I made the trip up from Oak Lawn. What a waste of my time. While they had a LOT of good brands. They didn’t have much in my size at all. And the service was HORRIBLE. The staff acted very put out when I requested sizes to try on. At one point, a staff member was practically screaming at another customer who had a problem w/​a previous purchase.

I kept getting mailer ads for this place and then started seeing ads in the local papers for their designer lines. I figured it would be a good thing to support a local business rather than schlep myself to DSW and be dissapointed with last year’s selection or to Oak Brook and be robbed. I was so glad I went here!
I came in just to see if I could find some Vans and left with a replacement pair of blue Vans and ordered a new hunter green style of Danskos. The husband also found a mock-​suede pair of slip ons and our salesman waited on us both, answering all of my (many) questions without rushing us at all. I asked about the Sperrys and he told me to wait to spring for the next styles that seemed more my style based on what I said I was looking for. To me, that sold me on being a permanent customer because he was not just trying to move stock, but trying to make sure I was happy with my purchase.
My ordered shoes were in after less than a week and I love them! I also love that parking is easy in this area — and the tapas restaurant we like is across the street — food and shopping? That’s all me, all the time.

Have lived in Oak Park since 07 but this was my first time at Craigs. Nice selection of kids shoes and fair prices. Great sales help. I’d appreciate a better selection of boys shoes, but there are few places that stock cute shoes for boys.

Truly great selection, service, prices and sales!

Glad to have found this gem. Awesome selection of high quality shoes, non-​pushy, but attentive sales staff, and an overall great experience. I was impresed with all the great brands offered for a much better price than The Walking Store. Any shoe that you purchase here should last for years if cared for.
The only reason I rated four stars rather than five is that they had none of the shoes I liked for my son in the correct size. Plenty for me though.

I don’t like to buy shoes. My wife loves to by shoes. We both like to shop at Craig’s.
I’ve got Bogs there, a pair of Keens, a pair of work boots and some slippers. Staff is great, selection pretty great and they’ll order anything they don’t have.
Save your receipts, they have a deal where you can get store credit for each $ 50 you spend.

Great selection for men & women with a very attentive staff. I would recommend to anyone who needs a quality pair of shoes. You will. hate buying shoes anywhere else.

Great Prices! Look for coupons in the local area newspapers. Small store with a mix of high quality to middle priced shoes to fit anyone’s budget. Located on Cermak & East Avenue. A bit hard to park. Staff are very friendly and helpful, a local favorite.

I was very happy with the customer service my husband and I received. The workers definitely know their shoes and what is best for different kind of feet. The prices are to be expected for good quality shoes. I bought an $ 80.00 pair of Indigo Shoes by Clarks and they are just so comfy and cute.

Very nice selection of European and comfort shoes such as Born and Clarks. A little hard to park on Cermack but there are parking spaces behind the store. The workers are very helpful.

This is a great place to get practical, comfortable shoes at competitive prices. They stock lots of name brands (Merrell, Privo, Dansko to name a few), and have shoes for men, women, and children. It’s an old-​fashioned full service shoe store, which is hard to find these days. They not only get the shoes from the back room for you, but they place them on your feet! They have great sales and knowledgeable staff – two things that will keep me coming back.