Smith Bros of Berne

Same as other review. Nice furniture but waited 3 months to get it after being told if order in by Nov. 3 I would have it by Christmas. We sold our old furniture and ended up not having any furniture until the end of January. Would NEVER buy Smith Bros. again. Did not deal with them directly but the store that sold it to me was helpful but only after 3 phone calls and talking directly to the owner. Only reason 2 stars is we like the furniture now that we have it but would not wait that length of time. Bought it with the thought of buying from small dealer and buying American.

Happy to do business with a company making high grade furniture right here in America, but the Smith Brothers website states «We deliver in WEEKS, NOT MONTHS»…
After purchasing a $ 4,000.00 sofa, we learn that it will be months before we receive the furniture; 8 – 12 to be exact. I realize it takes time, but perhaps a little more directness and honesty would be in order. Speaking to their customer service person to achieve a bit more accuracy and clarity, I was rebuffed and told to «work through your dealer». :-(Very nice man but again, how about a bit more straight talk and receiving furnishings in less than two to three months?
Will have to think twice before purchase of Smith Brothers again, and that kind of makes me sad.