Morristown Medical Group

Doctors are OK but the office is a disaster. It makes multiple contacts to get referrals to specialists etc. Cannot count on them.

I have been going to this practice for over 13 years now — I’ve finally had enough. It has steadily been going downhill over the years in terms of care, attention, response and attitude. In the beginning it was great — the doctors took the time to actually TALK to you. Now it’s all about how fast they can push you out the door and get the next patient in — without really HEARING what you have to say.
The offices are very nice, the staff and doctors are friendly — but they just don’t seem to care any longer. The do not enter the exam room with any files (electronic or paper) so they have no history to quickly refer to. Recently went to office — doc wanted to increase does of a medication I was already taking… after I left I noticed that the Rx he wrote was for the dose I was ALREADY taking (yes, my fault that I didn’t fully read Rx while in office!) I called office and requested Rx change OVER a week ago — still haven’t gotten it. I have called numerous times following up on my request — all I get told is the note is on the doctors desk, he has’t had a chance to review it yet. Seriously? It’s been 8 days! To me that is just completely unacceptable. There have been other small incidences over they years that have irked me. This is just the most recent.
This practice just opened their 3^rd location. They obviously care more about expansion than their patients. Shame. They just lost me and my 2 adult children as patients. I will NOT go back.