This is the closest drugstore to my home. Unless I need one item quickly I drive a few miles to avoid CVS!!! The prices are way too high on everything! The coupons only help lower their price a little! I wish they would lower their prices and get rid of the coupons. They make you feel like your saving, but even with the coupons their prices are higher than Meijers, target, and walgreens.
Sarah M.
Classificação do local: 3 Farmington, MI
The parking lot is a little awkward shaped, and too small in my opinion. The outside of the store looks a lot nicer than normal CVS’s. It’s glass and modern looking. The inside is really clean, well stocked, and organized. I went in purely to return bottles. This is not really a fun task as it is, but the machine they have is horrible. It’s slow, you HAVE to put the bar code facing up, otherwise it spits it back out to you. It wouldn’t take a lot of the fancier type beers(that Meijer etc would have taken) and the worst of all, the machine has this little slot that closes after you put the bottle in there. The little slot that goes over almost caught my fingers a few times! Now I’m a grown adult, who was paying attention and trying to follow this stupid machines rules, and I still felt like I was going to get my finger chopped off by it. In the middle, the bin was full and I had to go get a staff member to ‘shake the bin’ to make room. She was very friendly, prompt and took care of it. I have no issues with the staff, or the lines that other people are mentioning. But I would NOT recommend going here to return bottles. You will most likely lose a finger, and not be able to return half the bottles you set out to return in the first place.
Heather J.
Classificação do local: 3 Berkley, MI
Snapshot: Come for the cleanliness, but expect to stay at the understaffed registers. A fresh façade and a tidy, clean layout gives this Berkley outpost of the CVS empire more visual appeal than other area pharmacies. Enjoy traipsing through orderly aisles with most everything where you can expect it to be, because that will be your consolation while you wait in line later. But I’m getting ahead of myself. Pharmacy service is surprisingly thorough, and the pharmacists go out of their way to confirm prescriptions and handle insurance/prescription company issues. Have a conflict? The pharmacists play phone tag and negotiate the labyrinth of weird rules. They also provide valuable advice if you should have any questions. Four stars for the really nice service, which beats impersonal refills and annoyed grumps by a country mile. Its downsides are limited hours(closing at 10PM, instead of 24 hour service like Ferndale’s CVSes) and chronically understaffed cash registers. Never more than two employees man the check outs, even when long line-ups curl halfway back to the pharmacy. No amount of harrumphing or wearily shifting as you juggle a package of batteries, three prescriptions, a few bottles of shampoo, and the box of Band-Aids you needed in both hands speeds up the process. It’s as though CVS occupies a time vortex where minutes stretch out, and the perceived rate of time accelerates by a magnitude.
Jenn A.
Classificação do local: 5 Royal Oak, MI
I like this location, and everyone is always friendly when I go there.
Rich B.
Classificação do local: 4 Berkley, MI
Excellent pharmacy service. Very helpful and supportive. Sometimes longer checkout times.
Daniel S.
Classificação do local: 1 Troy, MI
Can I give this no stars?! Obviously the people running it don’t care about the customers well being. Every time I go there, its always a long line for 10 minutes. I just need one thing and I have to wait 10 minutes due to a combination of people working there(that look like there on a work release program) and customers that dont know what day it is! Typical experience. You get what you need then you go in line where theres 5 people in front of you and some cashier guy whose just slow and doesn’t realize there is a wait. Even if you had 10 cashiers open there will still be long lines. WTF why does it take so damn long just to get a couple things!
Mary W.
Classificação do local: 2 Royal Oak, MI
First, this is a very clean, new store. Its very convenient to run in and pick up a gallon of milk or some toothpaste… but prepared to wait. There is always a long line of impatient people. However, its hard to blame them for their impatience when every time you come into that CVS there is maybe 1… if you’re lucky, 2… registers going. The pharmacy isn’t much better. They tell you it will be 10 minutes, then after 30 minutes of browsing shampoo, magazines and vitamins. you start to get a bit irritated at the wait.