Wells Fargo Bank

Beware!
I have had both checking and savings account at Wells Fargo for three years. I’ll be changing banks ASAP, after receiving three COUNTERFEIT 20 dollar bills from this locations atm.
2÷1÷2016, I visited the atm to withdrawal 300 $, out of 15 bills, only one was intact; three fake, 11 either torn and missing the serial number, or taped.
I have no prior experience with fake money, so when I tried to get gas with a counterfeit bill, I was detained by union city police and almost arrested.
I now believe someone inside this branch is to blame.
Check your bills carefully folks, this bank is up to no good.

Yu’d think when someone goes to a banker asking to do a deposit because she forgot her pin… the banker will tell her that he also can help with that issue. No he prefer stay quiet and have the customer wait on the phone for 30 minutes with a representative to be told to go see a banker… thanks you’re the best.

Excellent customer service! I asked to speak to the manager and he politely escorted me to a personal banker, Roberto Corona, who took care of my banking problem quickly. Highly recommended as a place to do business. And, as a bonus, they have their own parking lot which makes going there very convenient.

Great customer service every time. MS. LAURA RODRIGUEZ is a great banker there at the branch, highly recommend opening new accounts with her. Thanks Laura, I’m truly a happy Wells Fargo customer.

I’ve been coming to this bank for years now and never thought to review until I met
THALIA ALFRANIE,
an employee in this branch. This place and the rest of the staff are simply amazing, the awesome security guard included!
But this young lady single handedly gave my brother and I the most immature and unprofessional customer service we’ve ever had in this otherwise awesome bank.
I’ve been coming to this bank for years and am fully satisfied and constantly impressed with the rest of the friendly and understanding staff.
I say with full sincerity that every other staff member has in the past gone above and beyond to help me and everyone I’ve ever gone in with. I don’t remember all the names but a sweet woman helped me make a quick deposit last week, an awesome guy helped today as well, and Wendy (woohoo I got one!) has been there, genuinely smiling and getting things done for my family and I for years! 5 stars for EVERYONE ELSE in this branch!

Time: 2:43pm (Aug 8 2013)
Purpose: Needed to use WF self computer to get info and paid off some bills.
Ambiance: It’s just like any other bank only color scheme and name are different from each company other that it has CCTV, bullet proof glass, tellers, reps, security guards some place may or may not have some of the following that I’ve listed.
Staff: Greeted me right when I walk in ask if I’m doing deposit so they can fill up form faster I guess. I told them no I needed to use the computer so I can take my time doing my business. Tellers are quick and knows what each customer wants so line was fast.
Cleanliness: It’s clean enough not wrong as banks have janitors that comes in after hours to do such work as cleaning.
Final Thought: Came in to use computer and saw a semi homeless person hunch over the computer. I waited and waited finally I got up ask a clerk if it would be possible for me to do my transaction on it. I told clerk that the person is not doing nothing but hunch over by this time I look over siliva glands was running down mouth on table and keyboard. I said not thanks I rather wait in line now as a note to myself bring a pack of clorox to go pack and wipe down everything that you’re going to touch.

It had never occured to me to write a review for a bank until yesterday when I went to this Wells Fargo. So nice, efficient, fast… usually getting a cashiers check is a pain but the teller did it so quickly I was in and out in minutes. NIce customer service!

Wells Fargo big wigs have done some pretty awful things! However the manager, Wendy, at my local branch is awesome. She is the main reason I have kept my account open since last century!

–has good parking
–has 3 atms
–got me money lol

This bank puts a 90-​decibel sound stage under local residents windows over their objections every year as part of «The International Food Festival», despite desperate pleas from neighbors and offers of alternative locations.
I tried to talk to them and they referred me to some corporate office in Concord who assured me that they would stop the practice, and then they went ahead anyway. I’m a cancer survivor, and it’s really hard on me. It also violates the City of Berkeley guidelines for the placement of outdoor stages, but they just don’t care because they don’t have to.

i seriously come in here like once a week to bank but today i was told i couldn’t cash a check because the routing number on the check wouldn’t go through their system. WTF! i’ve cashed checks from this person’s account HERE before. he shoved the check back to me and said «tell her to write you another check.» what, from like all her other accounts? like suddenly a new check with the SAME FUCKING ROUTING NUMBER would work? asshole. plus, the bulletproof interior made it impossible for me to hear them since they’re sectioned off through about a foot of bulletproof glass. when i left the little door open so i could fucking HEAR them, she told me to shut it before she opened her side. so that, you know, i wouldn’t slip my powdered anthrax in with my deposit slip. come on people. where is the custo service??? clearly i’m bi-​polar since i got what i wished for (below, me bitching about how they’re too nice).

Nice building. The banking? Eh. I don’t like how only two ATM machines take deposits. But this seems to be a startling epidemic across WFs in Oakland in Berkeley.
The actual institution would get fewer stars.

Am I really the 1^st to review Wells Fargo?
I like this one cause:
— it’s well-​lit,
— has ample parking
— it gives me MONEY!