Solano EyeCare

i don’t Unilocal much. but solano eye care was that good, i wanted to let others know. tim, roger and nicole give service with a smile and are so helpful. i was just there for a simple situation, and i definitely will go back when i am in need of something more difficult. i highly recommend this business.

The service is wonderful here! The receptionist is always willing to work with my schedule and the opticians are friendly and very helpful. I brought my son’s glasses in to be repaired and they were finished earlier than expected. I just wish they had more selection, but besides that you can’t beat the service here.

A kind, concerned and knowledgeable optician assisted me when I stopped by today for a repair on my glasses. It took him a few minutes and he did an excellent job. Thank you, Solano Eyecare!

I haven’t gotten my eyes check for about 10 years. After hearing about some devastating news about my 4 year old niece getting eye surgery. I decided it was time for me to get my eyes checked. I called a couple of places to shop around. This place was one of the pricer options around, but the receptionist was really friendly. So I decided to go for it.
Lucky me, they had a cancellation the next day. I went in to see Dr. Ngo. He was super friendly, professional, and quick. The thing I really appreciate about him was that he didn’t up sell. He was honest with me. Even though I could have used slight prescriptions, he honestly told me I didn’t need them. I also had to dilate my eyes this appointment (which was something I have never experienced before. To be honest I was a little scared). Dr. Ngo explained to me exactly what was going to happen and what some of the after effects were going to be. He was spot on!
Other than Dr. Ngo, the rest of the staff was really nice. Roger (the office manager) gave me a 10% discount even though I wasn’t eligible for one. (He was because he mis-​communicated to me, he’ll offer me the 10% anyways.) Such a nice guy! That really helps me out since I’m a student that doesn’t have a lot of income.
Overall:
I had a great experience at this place. I would definitely recommend for your eye care needs.

i’ve been going to Solano Eye Care for about 10 years. i’ve tried another spot in the past year because SEC didn’t cover my health care provider’s eye glass coverage. i will never try anywhere else again. SEC is the only place that has fitted me perfectly — the level of my graduated bifocals is perfect — something no other eye center has ever done. Woodring and Roger are perfect. Roger’s sense of style and what looks good is on me is right on. you won’t be sorry — their selection is great and their service is excellent.

Dr. Woodring is the best. I have been seeing him for many years — about 9 – 10. I always feel like my eyes are in the best hands, and am grateful that I get to be his patient. His office staff are friendly and helpful. Now I am never going to get an appointment :-) but I had to put my vote of confidence out there on Unilocal.This is way overdue.

I have been using these lovely people for years. From scratched corneas to annual exams they have keep close track of the health of my eyes. Today, Roger was able to expertly align my mangled frames which had been stepped on. So nice to have such great optometrists in the neighborhood.

Hello,
I am Unilocaling this office because they provided quick service with no notice. I work at an optometry office in petaluma. We had a mutual patient and I had to call them last minute for information because the patient forgot her prescription. They were able to assist me right away and I really appreciated that. They were very friendly and I hope this will influence everyone to give their staff another try!
Thanks to the gentlemen for his help today!

Dr. Chen was great — very friendly but not in a cheesy salesmanship way. The exam was thorough and fairly quick, and she made some good recommendations about my eye care while keeping price in mind.
I really want to give five stars for Dr. Chen but I didn’t find the receptionists to be the most friendly or helpful. Otherwise, no complaints!

Super professional, friendly staff. Up-​to-​the-​second technology. Very fashionable frames. There is no reason not to go here. Well… there’s one reason: you’re in the middle class. I walked in here for an exam and a decent pair of glasses and walked out $ 1,100 lighter. I can afford it, but a lot of folks can’t. So, just be aware that you’re going into a place that isn’t really priced for ordinary people. The frames I bought retail for about $ 150 less online and I assume that same markup applies to lenses. Exams go for $ 148. So, I think you’ll enjoy this place if you stick to a simple two-​step formula: (1) get rich, (2) make an appointment.

I am not impressed with their service. No, I didn’t get further than the receptionist’s desk. Without an appointment I couldn’t even go into the other room to look at frames– yes, this is their policy! (I already got a new eye prescription elsewhere.) What do they think will happen if they let unescorted people into the other room with all the frames? The receptionist didn’t bat an eye when I said that I was stunned – she said she understood and was sorry. And no, they didn’t have any appointments for the rest of the week, and this was Monday. When I think of how many other optometry offices with frames have I frequented in the decades that I’ve worn glasses and have never encountered this before, I still can’t get over it. All I could do is think about the positive reviews I read and glance through the window at the frames.

The doctor is OK, the receptionist are nice. But the glasses I bought here did not work very well after three months.
I bought a pair of frameless eye glasses in January 2012 for about 300 dollars here. It looks nice. After three months, the lens started to move up down and not tightly connected to the frame. I brought this pair of glasses back and the associates asked me to leave it with them for a few days to fix. When I picked it up a few days later, I saw very obvious scratches at the connection point of lens and frame. And the lenses were still not tightly connected to the frame, keeping moving to a down position in my face. Three months later, I finally gave up and picked up some contact lens to replace that junk and threw them to as garbage. I bought a pair of glasses from Costco four years ago for about 150, and I am still using it. When I talked to the ladies in Cost optical, they told me these frameless glasses are not very good, so Costco even does not carry it.
So the bottom line is that the frameless glasses here suck. When I had questions and talked to the gentlemen there today, he was very rude and the call were interrupted for at least 4 times.

I decided to try a new optometrist since my regular is across the bay and stumbled upon the Unilocal page for Solano EyeCare. They fit me into their schedule that same week and Dr. Chen was fabulous! The receptionist is super nice here as well. If you are looking for a new eye doctor in the area, I definitely recommend Dr. Chen!

I have been going to Solano Eye care for over a decade (maybe two). Dr. Woodring has always been terrific; professional, thoughtful and thorough –and so is his associate when I have seen her once in awhile when Dr. Woodring was not available. Roger, the eye glass guy has always been helpful, easy and professional.

What a delight! ²⁰⁄₁₅. That is how perfect Dr. Woodring got my vision, even after other optometrists have been waving away my complaints, claiming «Its just your age.» At 38?!
Dr. Woodring’s curiosity and devotion to his profession was refreshing. Using a wide range of testing techniques — including ones I’ve never seen — solved these «mysteries» that stumped others, and he seemed to genuinely enjoy the challenge. He is NOT just a technician twiddling machinery!
The office staff was welcoming and helpful, too. A problem with a box of contacts was handled immediately, with no inconvenience to me. Thanks, Roger! (office manager)

This is my favorite annual appointment. Every time I see Dr. Woodring I learn something new (he teaches Optometry at UC Berkeley.) I like how the staff really do seem to have your best interests at heart (from reception to the retail section) but are not pushovers. I’ve witnessed some pretty rude clients and they’ve handled them gracefully. Appointments and parking can be hard to get — if you’re finding the wait too long, take a look at their eyeglasses selection (bonus: they really DO know how to pick glasses for your face shape.)

I’ve been a patient of Dr. Woodring for 24 years. After bad experiences elsewhere, I was glad to find an optometrist who does things correctly and takes the time to do a very thorough exam. My eyes are sensitive to slight changes in acuity and a .25 diopter difference can be big for me, even if I’m close to the middle between two values. Other doctors might get to the point that you can read at ²⁰⁄₂₀ and see no need to figure out what’s ideal for you. Even worse, with some doctors if you can make out the letters, it doesn’t matter if they are sharp or not.
I agree that the selection of frames is limited. It’s not a big problem for me, but my wife and daughters are not happy with it. Also, Dr. Woodring is cutting down his hours and is there only on three weekdays, all before 5 pm. It’s an issue for me since I live in Union City. Dr Chen is very helpful and friendly, but I’ve only seen her for follow up after an exam so I can’t say more.
Also, parking can be an issue, but if you live in Berkeley you already know that.

I left this place in tears after receiving the WORST customer service. When I first went in there, I informed them that I had never worn glasses before. Instead of helping me select a pair, I was basically ignored for over an hour as I browsed hopelessly in the store. When the time came to pick up my way over priced glasses, I once again received no help. I tried wearing them into work, but everyone told me that they were clearly too big for my face. I originally bought glasses because I was having a hard time seeing when driving at night, but I do not feel comfortable at all wearing these glasses. When I returned to the shop to let them know about the problems that I was having-​they basically said too bad so sad we got our sale. How do these people have repeat customers!!! I feel like I was robbed and abandoned! I would never recommend this place!

I just picked up my new glasses from here and am very happy with them. Dr. Chen was very nice and informative. They have a lot of very modern equipment to check out your eyes and all of the office staff was very professional and friendly. The only thing I would change is for them to have a larger selection of frames.

Best of the Bay! Always get super service and they’ve got GREAT frames! Roger (optician) has a true gift for selecting the PERFECT frames! And let me tell you– for me, that is no simple task! I find myself longing for new frames before the traditional 2 yrs. that my insurance covers– but something about this place makes it easy to justify gettingthat extra pair «just because». Besides– you wear them every day — right? Can a girl get some variety? Apparently Dr. Woodring has a great reputation in the Bay Area, I don’t know much about that end, but he’s addressed my changing needs with expertise.
If your looking for great service and a look to change your life, make an afternoon of it, stroll Solano Ave, lot’s of great shops and restuarnts check them you– you won’t be sorry.